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San Antonio’s #1 and best home security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the 4th largest residential security provider in the nation! Our state-of-the-art home security system technology is available to all in the San Antonio area! Home security systems and alarm systems – SAVE up to 25% off RETAIL! Thousands of San Antonio homeowners and businesses already rely on Alert 360 alarm systems to protect their families and property. When you see our ro... read more
9901 Broadway St Suite 111, San Antonio, TX, 78217, United States
Get directionsRepresentative was great. Fixed problem efficiently and quickly. Knows his job. Deserves a raise.
Business response:
Thank you so much for sharing your experience, Jane Gonzalez-jimenez. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Antonio
Very knowledgeable and friendly!
Business response:
Thank you so much for sharing your experience, Maria Luisa & Ernesto Segura. We're happy you're a part of the Alert 360 Family. Please don't hesitate to reach out should you need assistance in the future. Best, Alert 360 - San Antonio
Very professional!!
Business response:
Thank you so much for sharing your experience, Eddie J & Irma L Duran Sr. We're happy you're a part of the Alert 360 Family. Please don't hesitate to reach out should you need assistance in the future. Best, Alert 360 - San Antonio
Technician was excellent
Business response:
Thank you so much for sharing your experience, Susan Delehanty. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Antonio
Installer was proficient and explains the new system usage .
Business response:
Thank you so much for sharing your experience, Cheryl A Solis. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Antonio
Alert 360 dropped the ball on my appointment they had scheduled but still got a technician out to my house that same day. Jerry had been working all day but was just as polite And professional as if I was the first client of the day. I was already tired and cranky about the rescheduled service and Jerry made me forget about all of that. If I was hiring for customer service I would want all my people to be as good as Jerry. Great technician. Kudos to him and alert 360 for customer service.
Business response:
Thank you so much for sharing your experience, Aerik Walter. I apologize for the issues regarding your original appointment. Customer service is incredibly important to us and we're so happy to hear Jerry was able to resolve your issues. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Antonio
Great company they listen and want to do things right for you. Sofia Gonzales is an excellent sales rep and is totally available to help you any way that you need. Highly recommend!
Business response:
Thank you so much for sharing your experience, Josefina Gonzalez. Customer service is incredibly important to us and we're happy to hear Sofia met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Antonio
Arrived on time, was courteous, explained what he was doing, great experience!
Business response:
Thank you so much for sharing your experience, William & Angela Fetter. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Antonio
Technician was very professional and performed the installation in a timely manner!
Business response:
Thank you so much for sharing your experience, Carl Ryan. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Antonio
Alert 360 Home Security Business Security Systems & Commercial Security has a 4.9 star rating with 735 reviews.
Alert 360 Home Security Business Security Systems & Commercial Security is open now. It is open 24/7.
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