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Sacramento’s #1 and best home security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the 4th largest residential security provider in the nation! Our state-of-the-art home security system technology is available to all in the Sacramento area! Home security systems and alarm systems – SAVE up to 25% off RETAIL! Thousands of Sacramento homeowners and businesses already rely on Alert 360 alarm systems to protect their families and property. When you see our round... read more
120 Main Ave Suite A, Sacramento, CA, 95838, United States
Get directionscustomer service tech Tina Houk awesome efficient. understanding. caring best service ever! thankyou for going above and beyond to checking my mom's safety.
Business response:
Thank you for sharing your experience, Michelle. Customer service is incredibly important to us, and I'm happy Tina provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great products and customer services is wonderful. I always had extremely good experience with Jim Cassi. TY
Business response:
Thank you for sharing your experience, Ravi. Customer service is incredibly important to us, and I'm happy Jim provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tina did a great job and is fun to be around. Thank you Alert 360 for having such good techs!
Business response:
Thank you for sharing your experience, Susan. Customer service is incredibly important to us, and I'm happy Tina provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tina was great and provided excellent service! Thank you Alert 360.
Business response:
Thank you for sharing your experience, Nikki. Customer service is incredibly important to us, and I'm happy Tina provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Customer service representatives and tech Tina were very nice and professional. When I need them they are very prompt. 🌹And Tina was very pet friendly to both Snoopy 🐶and Luc' (loose)😺.
Business response:
Thank you for sharing your experience, Loretta. Customer service is incredibly important to us, and I'm happy Tina provided such great service! At Alert 360, we love our four-legged family members, and Snoopy and Luc are no exception! We're happy you've chosen us to protect all of you! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Works with phone, hard working people, have wired system, were here until I was satisfied.
Business response:
Thank you for sharing your experience, Carol. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Was very patient and polite. Waited around for us to get back home since we were not there when he arrived
Business response:
Thank you for sharing your experience, Denise Garner. Customer service is incredibly important to us, and I'm happy your tech provided exceptional service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tina H. Is truly AMAZING. She knows what she’s doing and is very thorough. I would only want to work with her. She’s an asset to your company!! On the other hand Ann Marie in sales was rude!
Business response:
Thank you for sharing your experience, Yolanda. Customer service is incredibly important to us, and I'm happy Tina provided such great service! I sincerely apologize that expectation was not met during your interaction with our sales department. I will be sure to forward this message on to their management team to address this issue. Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
We had to have alert 360 come out to fix a problem with our alarm. The service person was on time and very knowledgeable with our system. He was able to fix it in no. The service they gave us was awesome. We highly recommend them for all your needs
Business response:
Thank you for sharing your experience, Richard. Customer service is incredibly important to us, and I'm happy your tech met your expectations. Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home Security Business Security Systems & Commercial Security has a 5 star rating with 494 reviews.
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