This profile has been claimed by the business owner or representative.
San Diego’s #1 and best home security company, Alert 360 started as a small installation and alarm monitoring business in 1973. We have grown to be the 4th largest residential security provider in the nation! Our state-of-the-art home security system technology is available to all in the San Diego area! Home security systems and alarm systems – SAVE up to 25% off RETAIL! Thousands of San Diego homeowners and businesses already rely on Alert 360 alarm systems to protect their families and property. When you see our round gr... read more
3655 Ruffin Rd Ste 360, San Diego, CA, 92123, United States
Get directionsThe technician was extremely helpful and explained how to use my system in detail. He was very knowledgeable, professional and friendly!
Business response:
Thank you so much for sharing your experience, Amanda Qualls. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Diego
The representative was very helpful and explained what could possibly be the issue and quickly made all necessary adjustments and tests that could prevent any further issue. He seemed well informed and very courteous. I've had problems from the start of installation almost a year ago, but hopefully now remedied. Make sure your dealer who sells and installs know what they're doing! Thank you Logan!
Business response:
Thank you so much for sharing your experience, Amanda Van Loggerenberg. Customer service is incredibly important to us and we're happy to hear Logan met your expectations. I apologize if you had prior issues with dealers you've encountered. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Diego
Terrific experience from start to finish. From the rep who helped us put together the package to the wonderful installer... We are very happy!!! Thank you!!!
Business response:
Thank you so much for sharing your experience, David & Brenda Haggerty. Customer service is incredibly important to us and we're happy to hear our team met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Diego
Earl was the technician that came to our home. We had a battery issue which he took care of and he opened and closed each window downstairs to make sure everything was set. He is a very personable and courteous person and a great representative of your company!
Business response:
Thank you so much for sharing your experience, Linda & Richard Wright. Customer service is incredibly important to us and we're happy to hear Earl met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Diego
The technician was professional and the service was expedient. Thanks for taking care of the alarm system.
Business response:
Thank you so much for sharing your experience, Antonio & Jessica Flores. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Diego
Both installer and sales rep were awesome to work with.
Business response:
Thank you so much for sharing your experience, Abe Cohen. Customer service is incredibly important to us and we're happy to hear our team met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Diego
I think if an alarm is not working we should have someone fix it the same or next day (because the 3 days that I noticed the alarm wasn’t working were the days I absolutely needed the alarm to work) but also if we are scheduled from 8to noon the job needs to end at noon, but the service guy was great and fixed the problem
Business response:
Thank you Chad Olson for the opportunity to resolve this issue for you. I will pass along your other concerns/suggestions to our management team. Please don't hesitate to reach out should you have any further issues. Best, Alert 360 - San Diego
Logan was quick and courteous!
Business response:
Thank you so much for sharing your experience, Michael Simpanco. Customer service is incredibly important to us and we're happy to hear Logan met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - San Diego
Alert 360 Home Security Business Security Systems & Commercial Security has a 4.9 star rating with 191 reviews.
Alert 360 Home Security Business Security Systems & Commercial Security is open now. It is open 24/7.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com