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Alexander Court
- Apartments
- Reynoldsburg, OH
About this business
Location details
135 Reynoldsburg - New Albany Rd, Reynoldsburg, OH, 43068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
EXCELLENT CHOICE FOR APARTMENTS The staff is amazing, the apartments are updated. The bedrooms are large, bathrooms are super sized. The kitchen is very spacious and parking is great. They have a newly decorated gym. You cannot go wrong choosing Alexander Court as your next home.
Business response:
Grateful for the feedback and 5-star review. We hope this many months later you are still enjoying your experience at Alexander Court. Please let us know if there's anything we can do for you!
Alexander Court I have lived here several different times. Once with family, once with a roommate and now on my own. The office staff is friendly and the maintenance crew are great and friendly.
DO YOURSELF A FAVOR AND LOOK ELSEWHERE I only wish I had seen some of these reviews before I moved in a few months ago. Management has complete disregard for any of my maintenance concerns despite my constant emails and stops by the office. I have never lived in a worse apartment when it comes to communication. Truly disgusted with the way I’ve been treated since I moved in.
Business response:
Hello- Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the concerns you've raised. Without your name listed, we are unable to reach out directly, but open communication and resident satisfaction are extremely important to us. We would appreciate the opportunity to address your issues. Please reach out to our Property Manager at ALXpropmgr@villagegreen.com so we can work together to resolve your concerns. Best regards, Alexander Court Management
DONT LIVE HERE Sorry for the novel but I have a lot to say. I’ve lived here for the majority of this year. Before new management, I absolutely loved it. It was quiet, private and peaceful, the staff would respond to emails in minutes and always answered the phone. I valued the privacy we got and while it is a little pricey, I always said it was worth it for all those reasons and more. Granted, when I first moved in, the patio light was shattered and there was broken glass on the carpet. I should’ve taken some hints. And then... read more
Business response:
Hello- Thank you for sharing your concerns about Alexander Court. We appreciate your feedback, and we're sorry to hear about the issues you've been experiencing. We understand that ongoing construction can be disruptive, and we apologize for any inconvenience it has caused. We're working hard to complete all construction projects within the next several weeks to minimize disruptions for our residents. We also apologize for any inconveniences related to trash collection, pest control, and maintenance response times. We're act... read more
DONT MOVE HERE I have been living in this apartment complex for several months now, and unfortunately, my experience has been less than satisfactory. The primary issue I've encountered is the unresponsiveness of the management when it comes to fixing maintenance problems. Despite repeated requests over several months, various issues in my apartment have not been addressed, leaving me feeling frustrated and disappointed.from leaking roof to faulty electrical outlets, these problems have persisted for far too long, and it seem... read more
Business response:
Hello, thank you for sharing your experiences. We truly regret the frustration and inconvenience resulting from the timeline of repair completion, as well as issues with the community waste management system. We have absolutely listened to resident feedback, and we're in the process of upgrading our system to include automatic compacting mechanisms. This will certainly help address the concerns you raised, so please stay tuned for a community update. If you have any additional or unaddressed concerns, please reach out to our... read more
DONT DO IT All I have to say is the “NEW” management very conceited and will take you for a joke every chance they get. No one in the office takes you seriously when you come in for assistance. There is one dumpster for the WHOLE community and it overfills every other day trash sits until someone comes to clean it up. Also they fine you for everything.
Business response:
Hello, thank you for sharing your experiences. We truly regret the frustration resulting from your interactions with our team and the issues with the community waste management system. We are actively working on upgrading our system to include automatic compacting mechanisms, which will help address the concerns you raised. Please stay tuned for a community update, as we're committed to continuous improvement. Your feedback is essential, and we appreciate both it and you. Best Regards, The Alexander Court Management Team
The worst apartment I’ve ever lived in For 4/6 months of my lease agreement so far I have had to clean up a rain leak that dumps water into my apartment every single time it rains. Each time i’ve attempted to get it fixed I get brushed off by management like they couldn’t care less. Dumpster gets overfilled every other day and you’ll be sure to hear multiple gunshots every night. Stay far away from this terrible establishment, they’ll take your money and run with it.
Business response:
Hello, we are genuinely disheartened to read about your experience in our community. It's important for us to address your concerns and rectify the situation as best as we can. Please reach out to our manager directly at alxpropmgr@villagegreen.com, so we can discuss the rain leak in further detail with you. In regards to the concerns you've raised about the compactor, we are actively working on improving the waste management process and we look forward to providing our residents with more details very soon. Your feedback is... read more
DON'T MOVE HERE! STEER CLEAR! This apartment is only after your money and doesn't care about customer service or their tenants.
Don't Do IT Over priced, small work-out room, television never worked . Ask for clarity about security deposit, 60 day notice, and anything else before you move in. Management will misled you
Frequently asked questions about Alexander Court
How is Alexander Court rated?
Alexander Court has a 3.3 star rating with 155 reviews.
When is Alexander Court open?
Alexander Court is closed now. It will open at 10:00 a.m.