Alicante Apartment Homes | Apartments in 4370 S Grand Canyon Dr. - Las Vegas NV - Reviews - Photos - Phone Number
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Alicante Apartment Homes

4.8
96 reviews
(Apartments)
 4370 S Grand Canyon Dr., Las Vegas, NV 89147US

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(844) 589-0585

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3on Facebook, Aug 03, 2017
I wanted to update my review from 2-stars to 3 because once the new company, Mission Rock Residential, settled in they returned the online resident portal for payments and maintenance requests. They also extended business hours to 6pm "summer hours" ? For the third time in 3 years they attempted to raise my rent for a tiny-one bedroom old model apartment, while I enjoyed the small community and luxury of convenience to shopping and grocery, I will thankfully be moving to a much more affordable, safe, and worthy home apartment.
I really didn't like staff coming into my home for "maintenance" every other month, the owner/management changes, the rent rising every year, safety concerns with homeless people or non-residents hanging out in the area (jumping over the wall from the neighborhood behind the apartments).
However, I liked the staff in the office, the maintenance staff, who were friendly and the newly remodeled pool/area. I also liked having my packages delivered to the office for pick up and never had an incident of lost or misplaced packages.
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Business Response:
Thank you Crystal for taking the time to update your review. We are committed to providing the best in customer service and the only way we'll be able to accomplish this goal is through feedback from residents like you. I'd really appreciate the opportunity to hear how we can improve our service at Alicante. We are sorry to see you leave but wish you the best in your new home! Please contact me at pm.alicante@missionrockres.com to discuss further.
3on Google, Jul 26, 2017
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5on Facebook, May 29, 2017
I have lived here for almost 8yrs and have to say I absolutely love it. The office staff is absolutely amazing and always accommodating as much as an office staff can be. The apartments are very kid friendly and pet friendly as well. They recently added a dog park in the center of the apartments for you dog owners so that should be a plus as well. more »
Business Response:
Than you so much for your feedback, Kevin! It means so much to us to see someone who has been with us for so long still loving their apartment home! Please let us know if there's ever anything we can do to improve your stay here at Alicante!
5on Facebook, May 01, 2017
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5on Google, Apr 21, 2017
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5on Facebook, Mar 09, 2017
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5on Facebook, Dec 31, 2016
I recently viewed this complex & met the staff & Manager Christine who all appear to be friendly & Professional. The Manager appears to have excellent Management skills which appears to be lacking in many Rental properties in Las Vegas ! I have viewed several dozen properties owned by different companies & I give this place 4 Stars from what I have seen & those I had met at this property ! I am impressed & interested now in moving there within this next month & calling it home soon ! I believe it all comes down to Management & this place appears to have a Manager who has her act together ! Thomas Patrick Bahr more »
Business Response:
Hi Thomas, thanks for the review! We are glad you had a good experience with your tour of the community and the staff! Let us know if there is anything we can do to help with move-in or if you have any suggestions on how we can do better!
4on Apartment Ratings, Dec 28, 2016
I've lived at Alicante since the end of January 2016. Initially I loved the community. The office staff have always been more than helpful! The units are newly renovated and done well.The apartments are well insulated as I rarely hear any of my neighbors. Even with living on the first floor, I only hear an occasional stop or two. My only complaint about the unit itself it that the countertops are extremely sensitive to any type of heat. They are coated with something that even the slightest bit of heat will make an obvious and permanent mark on the countertop.
The last six months of my stay at Alicante, I have noticed the community go downhill as far as the residents that are moving in. Many of them have beater cars and themselves are very loud. Even though this community does not accept section 8, it makes you question how these new residents can make rent... Despite the fact that grills are provided at the pool, a family decided it was alright to take up two parking spots for two days with their grills. There are also a lot of marijuana smokers in this community. Most of which smoke on their patios or in the area between apartment buildings. I've also noticed and increase in people leaving large dogs on first floor unit patios. Personally I'm not afraid of dogs but others are. The dogs can potentially jump over the short wall and attack people or other pets.
All in all, I have enjoyed my stay at Alicante. I am moving due to needing to move closer to work as well as wanting a more luxurious unit.
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Business Response:
Hello, Thank you for the feedback on your stay and for the suggestions on counter tops, other residents and animal control. We would love to further discuss these matters, so feel free to stop by the office when you can! Best, Community Manager
5on Apartment Ratings, Dec 09, 2016
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Business Response:
Hello, Thanks for the review! Let us know if we can do anything to better your experience here. Best, Community Manager
5on Apartment Ratings, Dec 09, 2016
I 've lived at Alicante now for 2 years and I am very happy with the community especially my neighbors who I've gotten to know during my time here. I am pleased with the staff who are always available for any requests we may have. Thank You Alicante. more »
Business Response:
Hello, Thank you for the kind review! We are glad the staff has been welcoming and available and that you like the community. Let us know if we can do anything to help out! Best, Community Manager
5on Apartment Ratings, Nov 24, 2016
I moved in 11/2016. Rebecca was great from start to finish. I like that the lease and rent is processed on-line. The apartment was in good condition. The living room setup is a little odd but it's workable. I'm happy with the apartment and move-in experience. more »
Business Response:
Hello, Thank you for the positive review! We are glad the staff has been helpful and that you had a comfortable move-in experience. Let us know if you have any questions with online payments or anything else! Best, Community Manager
4on Google, Nov 15, 2016
Good Accommodations for old or young. more »
Business Response:
Hi Elgin, thanks for the review! We are glad you like the accommodations! Let us know if we can do more to help out! -- Community Manager
5on Facebook, Nov 08, 2016
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5on Facebook, Nov 08, 2016
The apartments are beautiful, the management & staff are very attentive. They have created an atmosphere with a true sense of community, which is hard to come by these days. more »
Business Response:
Hi Danielle, thanks for the review! We are glad the staff has been helpful and welcoming! Let us know if we can do more!
5on Facebook, Nov 08, 2016
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5on Google, Nov 07, 2016
Having been here for the last year, I must say the community is outstanding. The staff is very attentive. more »
Business Response:
Hi Frank, thanks for the review! We are glad that you have had a good experience with the community and staff! Let us know if we can do more to help! -- Community Manager
5on Google, Nov 07, 2016
Management is always quick to resolve a maintenance issue if something comes up, plus the maintenance staff is super friendly! The amenities are also very nice, and I love the beautiful park-like setting. more »
Business Response:
Hi Bryce, thanks for the review! We are glad that the staff has been helpful and that you like the area. Let us know if there is more we can do to help! -- Community Manager
5on Apartment Ratings, Oct 15, 2016
Staff is very nice and helpful. They are very knowledgeable of their job and willing to find any information you need. They are available to help whenever you need them, which is very important. The community is great, with modern facilities. I love the gym, the pool, and the lobby! more »
Business Response:
Dear Resident, Thanks for the review! We are glad the staff has been helpful and that you like the amenities of the complex. Let us know if we can do more to help. Best, Community Manager
5on Facebook, Oct 12, 2016
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5on Apartment Ratings, Sep 27, 2016
Wonderful staff and very helping in the moving process as I traveled across the country helped in every aspect of the move and getting comfortable! Love the property and the location of where it is compared to the rest of the city. In love with this move and couldn't have asked for a better place to be! more »
Business Response:
Dear Resident, Thank you for the feedback! We are always glad to help, thank you for the show of gratitude. We are glad you are here! If there is more we can do to better your experience here let us know. Best wishes, Community Manager
5on Facebook, Jul 26, 2016
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5on Apartment Ratings, Jul 06, 2016
Alicante has a great office staff and beautifully remodeled units. So far, any issue needing repair or attention as been swiftly dealt with and with kindness and professionalism. The community is generally quiet and everyone seems to be respectful of each other. Ample parking is another huge benefit of Alicante's. more »
Business Response:
Hello Resident, Thank you for your feedback! We are happy to hear of your positive experience living in the community. Please let us know if there is anything that we can do for you. Best, Community Manager
5on Facebook, Jun 22, 2016
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5on Apartment Ratings, Jun 15, 2016
It's been okay. I've lived here for years now. It just has changed so much over the years with the management and all the new appliances. Within also shortening the kids play area with a dog park which I wasn't so pleased with. Other than that it's great. more »
Business Response:
Dear Resident, Thank you for the review. It's nice to hear from someone who has lived here for quite some time now. We appreciate your detailed feedback about the park and the change in management. Please don't hesitate to let us know if there is anything we can do for you. Best regards, Community Manager
5on Google, Jun 10, 2016
Very nice place. Freshly updated units, grounds and even a dog park! Oh did I mention the large outdoir TV by the pool and BBQ area? more »
Business Response:
Hey Michael, Thank you for the review. It sure seems like your loving your home! Thanks for letting us know how nice the place is and it's also great to hear you are loving the outdoor TV! Please let us know if there is anything we can do for you. Best regards, Community Manager
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4370 S Grand Canyon Dr., Las Vegas, NV 89147
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Welcome to Alicante Apartments

Find the perfect apartment home in Las Vegas, NV at Alicante Apartments! Choose from a one, two, or three bedroom apartment and indulge in upgraded features such as oversized garden tubs, spacious walk-in closets, glass and tile backsplashes, and hardwood-style flooring. Enjoy the activity of the Las Vegas strip with an abundance of shopping, entertainment, and dining only a 20-minute drive away. Stay home and take advantage of the amenities a few steps away like the fitness center with on-demand fitness classes, a year-round pool and hot tub, fire pit, and dog park. Discover how Alicante Apartments fits your lifestyle!more »

Review summary

5  77
4  14
3  5
2  
1  
4.8
96 reviews

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