All My Sons Moving

4.6

Movers
Lexington, KY

About this business

Transportation Services Movers

Location details

1003 Whipple Ct., Lexington, KY, 40511, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.6978 reviews

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Rebekah F.

2 years ago

Kyler and Collin were awesome! So nice and helpful! Thanks for making my move less stressful!! Definitely recommend!

Tanesha G.

2 years ago

Thank you Colin and Kyler!!!

David D.

2 years ago

Hard working guys. Pleased with their work.

Jake P.

2 years ago

Collin, Matt, and Desiree were great!

David S.

4 months ago

Unloading tonight was the worst packing experience of my dresses and my husbands suits and white dress shirts. No metal bar across the clothes box to hang. All clothes were pulled on each other with hangers. Like pancakes. I now have to take my husbands suits and shirts to the dry cleaners to be .cleaned and pressed. Nothing was hanging upright . I will iron my clothes after washing. I only have three jackets and sweaters that require dry cleaning. The boxes were like dish barrels. I have many more to open up. I dread to see... read more

Business response:

You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more

David W.

6 months ago

Ripped me off. Charged for supplies including tape (who does that). Took 3 hours to move a small 1 bedroom 2 miles away to storage unit. Charge you before work is done as they approximate how long it will take. Took 30 minutes less time than they charged me. I called a supervisor RYAN to get a refund. But, apparently his computer suddenly wasn?t working and said he?d call back. As you can guess he never called back. They also charge a 14% fuel charge based on time. Not distance. Complete rip off. I?ve sent emails and texts. ... read more

Business response:

Thank you for contacting us, David. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more

Tina T.

6 months ago

AVOID THIS MOVING COMPANY AT ALL COSTS. We were promised a smooth 7-hour move with 4 movers and 1 truck. Instead, they showed up late, barely loaded any furniture by 2 PM, and told us we?d need to rent a U-Haul and move the rest ourselves. They broke over $2,000 worth of our furniture?including TVs, a desk, and a recliner?and stretched the job to 10+ hours to rack up overtime fees we weren?t told about until moving day. Movers vaped on the job after we asked them not to, dumped all our belongings in the garage at the new hou... read more

Business response:

Traci W.

8 months ago

The movers were 5.5 hours late, horrible customer service, overpriced. I was told on the phone that they were "overbooked and overwhelmed." We have an 1100 sq. ft., 2 bedroom apartment with 2 queen beds, 2 dressers, and a sectional. No other big furniture, no washer and dryer or kitchen table. It was a local move (7 miles). We have moved 5 times in 4 years with the same amount of stuff, and it has never taken longer than 2-3 hours to load AND unload, and I have never paid more than $600. All My Sons took FIVE hours and charg... read more

Business response:

Thank you for contacting us Traci. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more

Kendall M.

a year ago

The actual movers, Hunter and Tim, were excellent. I have no problem with what they did. The work was great. Unfortunately, this company was not honest about the pricing. I was quoted $150 and the price came out to be $360. The movers were also 45 mins late. I do not think this is an honest company and I will not hire them again.

Business response:

Hello Kendall, thank you for sharing your experience with us at All My Sons! Your feedback is crucial for improving our services. We're committed to addressing your concerns promptly. To continue the conversation, please email us at wecare@allmysons.com or call us directly at 844-238-8715, providing your Customer ID (CID) reference number or phone number linked with your move. We appreciate your input and look forward to hearing from you! Best regards, Heather Allen, AMS Community Coordinator.