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All My Sons Moving & Storage
- Movers
- St. Rose, LA
About this business
Location details
150 James Drive East, Ste 100, St. Rose, LA, 70087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I had previously posted a 5 star review for the two times I used them in 2021. While I thought the movers were nice and hardworking, I discovered the next day that they had broken my baby's crib. The scary part was never did the guys mention it and had I not noticed, my child could have been injured. I filed a claim and in accordance with company I received a disrespectful $50 towards the purchase of a new bed.
Business response:
Thank you for your patience throughout the claims process. We regret to hear that the resolution provided hasn?t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions.
What they don� t steal they damage. Not sure how this criminal organization hasn� t been shut down.
Business response:
Hello Shannon, Thank you for reaching out! We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you again for your business. Best regards, Heather Allen, AMS Community Coordinator.
First of all, Bryan did an amazing jump upfront of consulting when he came to view the place and what I had. However, the customer service ended there. I packed up most of the small stuff for two days before they came. Thank God I did. If not, it would have taken them 3 days. I even told him it would be a 2 day job. They showed up with 4 guys not 5, but did adjust the cost afterwards. That could have been because I told Bryan that we packed up most of the little things and glassware, which normally takes the most time, so no... read more
Might be the worst experience ever. Not only did they quote a low price they moved a very small apartment less than a mile away then refused to unload the truck without payment up front. The guy Nate was rude at best - demeaning to my spouse and harassed her to the point of tears while we are on vacation out West. I am not sure why a moving company would expect payment prior to providing the service. I am filing a complaint with the BBB. - and the local consumer protection agency for unfair practices and possible gouging and... read more
This company is terrible when it comes to moving. They sent us three movers, and they spent most of their time sitting on the stairways and using drugs. Instead of completing the job in the estimated 6 hours, they took 12 hours, and then charged us for the full 12 hours. To make matters worse, they damaged several fragile items and even stole some of our belongings. We've made multiple calls to their office and especially with an operation manager, TERRY BLACKWOOD, but the manager is extremely rude and dishonest. I strongly ... read more
DO NOT USE THIS COMPANY TO MOVE!!! They are very expensive, charge for moving items they didn't use and damage just about all your furniture and appliances. Movers worked at a snail pace when arriving at 5:30 pm when was supposed to be there between 11-4pm. Also came from Baton Rouge, to charge an extra $200 for traveling when we hired a New Orleans crew. Notified them when booking to make a stop at a location where I was going to live and then onto storage. But refused to make the additional stop since it was so late in the... read more
Had the elevator scheduled from 8 AM to 5 PM, but they showed up 5 hours late. This caused the move to take much longer, since we had to wait 15 minutes for each with the elevator. They didn't read the note that I would be at work and unavailable by phone. When they showed up, they were kind and courtous, went right to work, did an excellent job, and there was only 1 furniture casualty (when they hit a pothole and the coffeetable broke, but they did attempt to remedy the situation. They were very expensive, because their quo... read more
Damages to our home and possessions were too numerous to list in detail on here, though I would be happy to provide. One of six movers showed up sick - we have doorbell video of him throwing up at our front door. Driver showed up with new rate sheet - with higher rates than were quoted and insisted that we sign before they started - telling us that they were on the clock and had all day. We would later learn as we unpacked and began reviewing security camera footage that items were destroyed and hidden in the trash and that ... read more
Do not use them. I supplied tools and labor and an elevator to make the job easy for them. There was one laborer too many. They came to the Northshore via the causeway but they were too cheap to pay the toll to go to a storage so they went around through Slidell. They did not fill up before they left and filled up their truck on the way to the storage facility in Metairie. They only had to move 4 pieces of furniture. They only had to offload it into a storage unit. I believe that $500 would have been a more than reasonable p... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.6 star rating with 2,871 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.