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All My Sons Moving & Storage
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I worked with Andy in the corporate office to get an actual invoice for the charges and we discovered the Clackamas, OR office had some funky accounting for the hourly rate, they did not take the $100 deposit off of the move, and they did overcharge me for materials used, when I supplied my own. Any worked quickly to reimburse me. The only reason I am not giving a 5-star review is simply because had Andy not taken care of it I would have overpaid nearly $700 for a very simple move. I should not have had to take to social m... read more
Business response:
Thank you for contacting us, Bridgette. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your mo... read more
All My Sons Moving & Storage did a great job! They were on time, courteous and professional. Isaac and Akmed worked quickly, took special care with my valuable antiques and wrapped each piece of furniture. I highly recommend these movers.
Business response:
Thank you for the wonderful feedback Anne. We're so glad to hear Isaac and Akmed provided the care and professionalism you deserve especially with your valuable antiques. We’ll make sure they hear your kind words. Thanks again for the recommendation. Best regards, Marie Senghore Community Coordinator
The moving guys were great! They worked fast and efficiently. Granted that we had moved some boxes on our own but even so, they had all our big stuff loaded and unloaded at the new house in about 5 hours. I was impressed. A great group of guys as well. As per our earlier request they swapped refrigerators for us. I could not ask for better service and would use them again.
Business response:
Thank you so much for the kind words! We're thrilled to hear that the moving team exceeded your expectations and made the process smooth and efficient. We appreciate you trusting us with the job, and we're always here if you need help again in the future. Thanks again for choosing us. Best regards, Marie Senghore Community Coordinator
The 2 kids were very nice. the one doing paperwork was a little short with us a few times. plus they left some of the packi g wraps cardboard and a few blankets for us to deal with.
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
Run I have never in my life met lazier people. A 4 hour move turned into 10 hours. They could not communicate. One worker sat on curb and smoked in front of my neighbors house. Before the move was over all my sons wanted full payment. I have moved 6 times in the last 35 years in Portland with no problem but the 2 movers that I usually use were not available. THIS experience was pure HELL. And the capper they wanted a tip before the truck was completely unloaded. All they did was complain and exlplain to me how they were p... read more
This place is awful. They literally canceled our move one hour before they were supposed to be there despite me booking this 3 weeks in advance confirming with them 3 days prior to this. They showed no compassion and clearly no understanding of what it involves to pack up an apartment and pets and then to be told you cannot move that day. They even have the audacity to charge my credit card for the deposit which I had to argue with them to have it returned.. I will be contacting an attorney because as far as I'm concerned th... read more
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore ... read more
Very poor. Avoid at all costs. Firstly, I'd like to say that I emailed the "wecare@allmysons.com" email address you see in the replies here, and, almost a month later, have not received a reply to my two emails, which detailed being overcharged and damage done by the crew - including pictures. So, it seems like they don't care. The responses you see here from Management seem to be purely for show. Some highlights from the worst moving experience I've had: I was billed an extra $167 for an additional hour needed to compl... read more
Business response:
Thank you for contacting us, Kenneth. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
We paid a lot to have ALL of our stuff moved from Salem to Lincoln City. We had it packed, labeled and easily accessed. 3 bed house. 26 foot truck. Should be simple and yet they showed up with half a truckload and left the rest of our stuff in the carport, not garage where it could be secured. Nope. Out in the open where its accessible to thieves. Asked wh y didn't you bring all our stuff, um..it doesn't fit, we'd have to throw stuff on top of each other. You mean as opposed to STACKING it and filling up the space youre sta... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon. Best regards, Marie Senghore Community Coordinator
For context, I have never submitted a negative review for a company before but our experience was negative enough I wanted to share it with others. Had I read all the Yelp reviews I would not have chosen "All my Sons" for our move. Our experience was familiar to other reviewers: - Verbal quote but nothing in writing. Supposedly wrong contact info. - I called to confirm, they did not reach out. - We were charged ~$125 for tape and plastic wrap. They communicated in the confirmation call we would be charged for any packing ma... read more
Business response:
Thank you for contacting us, Kari. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 980 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.