This profile has been claimed by the business owner or representative.
All My Sons Moving & Storage
- Movers
- Gahanna, OH
About this business
Location details
790 Science Blvd., Gahanna, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Move went great. Both Nicole and Dakota were professional and got the job done.
I like the hourly charge as it has saved me money compared to other movers quotes.
The quote initially provided was not accurate and we were overcharged by $600. One of the movers stole an item and was caught doing so. Our personal information was also exposed to this particular individual. However, when we addressed this with management they said we did not have proof of this theft and became irrational. When I asked for a resolution to these concerns, the manager asked me if I spoke English or if he needed to speak another language so I would understand that they were not going to do anything to compensa... read more
Business response:
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, thank you ... read more
We paid a $100 deposit which it was my understanding would go towards the service. The person who gave us the quote also did NOT include the "supplies" that they require the movers to use. We are positive that half of the "supplies" we were charged for were NOT used. Based on the phone conversation for the quote- it was explained that the $100 "deposit" would go towards the amount that was shown to me at the end of the move - but that was not the case. So we paid over $100 more than we were quoted. When we called to dispute ... read more
Business response:
Catherine, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding that may have occurred. Please feel free to reach out to us at wecare@allmysons.com or call us at 844-238-8715. Please provide your Customer ID (CID) reference number or the phone number associated with your move if you elect to email us. Thanks so much again for reaching out, we're grate... read more
The operations manager, AJ, convinced me to hire a 3 man crew instead of 2, and was confident that they could easily fit the inventory list I provided them on their truck. At the pickup house, the movers tore a wooden gate off of its hinges, pulled a storm door frame off from the house, and hit a toilet so hard moving my dryer that it broke the flange. One of the movers clearly did not care at all about my property, and was dragging my mattress and dresser across a gravel path. The third guy was brand new and clearly not str... read more
Business response:
Hello Eric, your concerns are important to us, and we're grateful that you took the time to share them with us. Your feedback regarding damage is of great concern to us, and we are dedicated to thoroughly investigating this issue to better comprehend the details. We invite you to please contact us at wecare@allmysons.com or call us directly at 844-238-8715, be sure to please include your Customer ID (CID) reference number or the phone number associated with your move. Thank you for bringing this to our attention. We look for... read more
It was a horrible experience. The truck they brought was too small, it was much more expensive than expected, items were damaged. We had to rent a second truck and move 4 huge loads ourselves. Run the other way,
Business response:
Lisa, Thank you for bringing this to our attention. Your input serves as a vital tool for our ongoing efforts to improve the moving experience at All My Sons. Embracing and learning from this feedback is the first step toward improvement. Your concerns are of the utmost importance to us and will be promptly addressed. Please contact us via email or call us directly, ensuring you include your Customer ID (CID) reference number or phone number associated with your move. Once again, thank you for reaching out. We welcome the op... read more
N/A
A lot of breakage. One team member really was rough with things - I do not think he had any experience. Way Too pricey for the low quality.
These guys destroyed my dresser, scratched my bed and another dresser, damaged my wood stairs case, and damaged the drywall at both the pickup and drop off houses. The estimate was for 3 hours to move 11 pieces of furniture and it took over 8 hours and the charges were at an hourly rate. I put a claim in for my damages and they only reimbursed $234 when one of the damaged dressers cost $663 to replace. They reimburse at $.60 a pound� �.I also asked about the estimate being off by so much and they said that can happen but no ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.6 star rating with 1,340 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 9:00 a.m.