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All USA Motors
- Automotive
- San Jose, CA
About this business
Location details
1260 E Santa Clara St, San Jose, CA, 95116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Good place. Very helpful
Business response:
Thanks Dan. We try to give all our customers the excellent service they deserve. Please let us know if there is anything we can do to help you further. We definitely hope we can hit the 5 star mark next time.
Everyone at All USA Motors is really friendly and helpful. You can tell they all like working at the dealership and working with each other. I messaged them about their 1997 Lexus LS400. Jose Luna, owner and manager, replied in less than 24 hours. In my email message I had asked for more pictures of the interior and Jose obliged without question. I also asked about the car's service history and timing belt age. He has stellar customer service skills even when he's dealing with a picky customer like myself. After exchanging e... read more
Business response:
Thank you so much Randy! It was great meeting you and helping you with the purchase of that beautiful 1997 Lexus LS400. I’m happy to find these older but very loved and well maintained vehicles. It’s even better when they go to enthusiast like yourself that can appreciate and know what they are. We strive to give great service to each and every customer that comes our way. Come get your next ride with us at All USA Motors!!!
out of all the dealers we contacted, All USA motors was the best, all of their staff were great. I would highly recommend this dealer to anyone looking for an honest and helpful staff and owner to find a great deal on their next car or truck. Mark&Judy
Business response:
Thank you so much Mark and Judy! It was a pleasure meeting and helping you guys with the Mercedes you purchased. We try to give every one of our customers a personal experience to make each purchase as easy and smooth as possible. I’m always open to cater to each one of my customers individual needs and help in any way. We aren’t perfect but we do our best and love what we do. Great cars for great people. Come get your next ride with us at All USA Motors!
I had a specific question about the service history on this car, and they were able to adequately answer the concern. I am happy with their communication.
Business response:
Thank you very much for the review. We are always happy to try to answer any and all questions in a timely manner. We strive to give 5 star service at all times and hope we can hit that mark next time. Please let us know if there is anything else we can do for you now or in the future.
Great experience. They worked with me fast to get me into the Jeep I wanted. Gave a great deal and helped every way they could to get the deal done. Very upfront and has the buyers best intention at heart. After the purchase, they cleaned up the vehicle and offered to change the battery as well. Highly recommended.
Business response:
Thanks for the purchase! We are always happy to have the opportunity to help our customers. That Jeep was perfect for you and I'm glad we could figure out a deal that worked for you as well. We always wash and inspect vehicles before delivery to customer for peace of mind and I always deliver on any of my promises.
Very polite and informed me that his dealership has several cars that meet my speifications !
Business response:
It's our privilege to serve our customers the best we can. We try to carry a wide variety of used cars, trucks, and vans to meet everyone's needs. Please let us know if there is anything else that we can do to help you or anyone you know.
They were very professional and helpful when showing me the cars. Jose's service was excellent.
Business response:
Thank you very much for the kind words and giving us the privilege to help you in any way we can. It's our goal to provide the best service possible and to make every deal as smooth and easy as possible. Let us know if we can do anything else for you or anyone else you know!
At first seem like it was going to be a smooth process but after Arriving at the dealership having to wait quite a while to speak to Jose. The price he was trying to sell the car to me was at a different price point than what he advertised on car gurus. When I asked him about this he told me that it was a cash only weekend special nowhere on car gurus advertisement for the car did it say anything about that. Honestly felt like a very shady Dealership...We never even got as far as running my credit. So stating that this revie... read more
Business response:
We are truly sorry that you feel this way. I made it very clear on my website that the vehicle is on a cash special and we are not offering financing at that price and that you are more than welcome to get your own type of financing through your own financial institution. We have a great track record of happy customers and you may be upset because I could not give you the financing at the price you wanted since sub prime lenders charge us huge fees for riskier loans. Cargurus does not have a way to distinguish if it’s a cash... read more
Said the car posted that I liked was gone ages! Ago. Really? Are you going to take down the ones that sold ages ago?
Business response:
We are very sorry for the inconvenience. We were unaware of the postings since they were being automatically uploaded to cargurus by our dealer management software and emails were being sent to an old email that was no longer being used. We have since taken steps to monitor our listings and respond to customers asap.
Frequently asked questions about All USA Motors
How is All USA Motors rated?
All USA Motors has a 4.7 star rating with 137 reviews.
When is All USA Motors open?
All USA Motors is open now. It will close at 7:00 p.m.