This profile has been claimed by the business owner or representative.
AllerVie Health - Lubbock 82
- Allergists
- Lubbock, TX
About this business
Location details
6927 82nd Street, Lubbock, TX, 79424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 3:30 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 3:30 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never made drops on time even with advanced notice and told me to start over. Did not look into my sinus issues (i needed surgery after seeking a second opinion- actual helped!). Always made me speak to a nurse and not the doctor. I had waited over a month for drops the last time and they still were not ready. I told them to cancel it and i was going somewhere else. They still are trying to charge me even though i told them to cancel before they were made.
He treated 2 of my children for 5 years. I thought we were seeing an allergist and immunologist. We were seen so frequently his staff joked they should name an exam room after us. I constantly questioned why my children were continually ill. If we were lucky enough to actually be seen by him instead of a PA, he suggested allergy shots and looked no further. When I finally went to someone who was as interested in my children's care as money, we discovered that both children have celiac.
Business response:
I'm sorry for your experiences. As a board certified allergist, my specialty is to treat allergies, and one of those treatments is with injections. As celiac disease is a gastrointestinal condition and not allergy mediated, it is not a condition I am an expert in. However it is important to keep in mind that sometimes, people can have more than one condition and sometimes need more than one specialty for treatment, and the presence of celiac disease doesn't exclude the presence of allergy.
Horrible. My son referred in April not called to schedule until June. Horrible Dr, Horrible office manager who just so happens to be the drs wife's best friend. Highly Unprofessional since she knows her job is secure. Bribing for reviews with t-shirts. Horrible billing dept and now they have an operator who dismisses and interrupts. Will not relay messages. Excellent nursing and front desk staff. Although they always seem to be short handed. The office smells like sewage
Business response:
We have searched our medical records, but unfortunately cannot find you, or your son, as part of our system. We are sorry you had a negative experience at our clinic. At WTA, we value patient care more than anything, and we believe that we provide the highest level of allergy treatment in the area. One way for us to monitor our progress is to ask for patient reviews. We are constantly striving for improvement, so feedback--positive and negative--give us the information we need to do so!
Was a great experience. Dr. Wolbert and staff were great. This was my 1st time taking my daughter to an allergy specialist and after discovering her allergies he jumped right into what would be best for her now and in the long run.
I was considering changing asthma Drs so I thought about switching to dr Wolbert but I changed my mind. He was more interested in my son getting allergy shots instead of managing his asthma. I know asthma & allergy are related but I told him at the time I didn't want to do allergy testing. I then asked him if he was going to give us an asthma action plan & he said no because my son wasn't on anything. So he didn't even consider giving him an inhaler to control his asthma. I would not recommend!!
It's been okay. Recently I've had a problem with my allergy shots, I was getting expired ones for several months and they never noticed it (even though they always looked at the label to check my birthday). I was sick all winter and the allergy shots did nothing to help prevent it because they were old and not helping at all and I still had to pay for all those shot visits and the new shots.
I would not recommend Dr. Wolbert;as he seems to care more about running tests and charging for allergy shots; than listening to his patient when they told him that they would not be taking allergy shots!. Sadly the patient had to pay for those services nonetheless!
The staff has been very rude, they don't keep up with paper trail and lack communication. They have lied to me about information that had never happened and very sarcastic and unprofessional.
Frequently asked questions about AllerVie Health - Lubbock 82
How is AllerVie Health - Lubbock 82 rated?
AllerVie Health - Lubbock 82 has a 4.5 star rating with 182 reviews.
When is AllerVie Health - Lubbock 82 open?
AllerVie Health - Lubbock 82 is open now. It will close at 6:00 p.m.