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ALLSTATE AUTO GLASS,INC

3.0

About this business

Location details

11900 Livingston Rd, 138, Manassas, VA, 20109, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.022 reviews
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Julian's profile image
Julian 
6 years ago

Vali the owner was professional and friendly. Great service and price. Will definitely refer my friends. Julian C. 

Shawn A.'s profile image
Shawn A. 
9 months ago

the owner, Vali Ghaderi, is greedy and not honest and upfront with you. he made up a story to charge my insurance for what he did not actually do. on top of that he also made me pay deductible. he charged around $1000 for a $200 work. take your business elsewhere instead of taking it to him. 

Kosal K.'s profile image
Kosal K. 
a year ago

Alliance Glass replaced my original windshield in 2022 with an aftermarket windshield with tint (same features as my original windshield 2016 Acura MDX). Allstate Autoglass is a cook!!! They replaced my windshield with no tint on it. I talked to Brenda and her supervisor, but they did not want to correct the issue. 

Business response:

Greetings, I apologize for the inconvenience, however we do not have a Brenda in the office nor do we have your name on file. Please contact us at 703-645-2300 so we can resolve this issue. 

Mitch M.'s profile image
Mitch M. 
a year ago

Don’t use them they are a rip off . It’s going look good when there done 24 hours later you going be upset air coming Thur water coming Thur not worth the headache with these peoples  

Business response:

We are truly sorry to hear about the issue you encountered with our service. Your feedback is incredibly important to us, and we genuinely appreciate you taking the time to share your experience. Please know that we take your concerns very seriously, and we are committed to addressing them promptly to ensure that such incidents do not happen again in the future. If you would be willing to provide more details about your experience, we would greatly appreciate the opportunity to learn from it and make any necessary improvem... read more

Shaleen G.'s profile image
Shaleen G. 
4 years ago

They installed the wrong window, a considerably cheaper one than we paid for ($800) and left glass and plastic pieces for f the old window frame all over the truck (F250), behind the rear seats, on the bed, etc. The old window stickers are even in the bed attached to broken shards from the old window Completely incompetent and do not care about you or your vehicle. They have yet to make this right, give me a timeline or even apologize.  

Amy L P.'s profile image
Amy L P. 
4 years ago

Very unprofessional...I was referred by my insurance company because they signed an agreement to accept Travelers Insurance Zero quote to repair my windshield and I have no deductible. So AFTER my windshield was repaired they told me I had to pay up front and they refused to submit the claim to Travelers. I reported the incident to Travelers, so BEWARE.  

Business response:

Sample rule we dont accept the insuernce compnies 

Harrison's profile image
Harrison 
5 years ago

Very poor service! on Nov 13,2020 I call and talked to the manager and he stated that someone was going to come out to myhouse today and replace my window. Then he called me back 2 hours later and said that someone broke the glass and they will be out on sat 11-14 between the hours of 9-12 then the driver called and said that he will be later and it will be around 1-1:30 to do the window. He came and put the wrong window in my car and said that he will be back on Monday and that did not happen when I called them they said t... read more

Michael C.'s profile image
Michael C. 
5 years ago

I found them through an online service. Jay was nice. He came out to look at my window. And gave a price. I emailed ok. Do it. Then he says he has to measure. WHAT? He was here. Why didn’t he measure. So I waited all day and no show. Jay gave terrible customer service. I was really disappointed. No price invoice. No nothing. He promised 3 day delivery. Well that was a joke. No way it’s going to be done in 3 days. Don’t let this company scam you. If your job is too small they drop you like a ton of bricks. Really... read more

Beverly's profile image
Beverly 
5 years ago

Was called the morning of the appointment, and it was cancelled by ALLSTATE because I was too far away. They should have never accepted the job. Had to reschedule with someone else and of course we are having heavy rain!! 

Business response:

It is raining we cannot do anything 

Frequently asked questions about ALLSTATE AUTO GLASS,INC

How is ALLSTATE AUTO GLASS,INC rated?

ALLSTATE AUTO GLASS,INC has a 3 star rating with 22 reviews. 

When is ALLSTATE AUTO GLASS,INC open?

ALLSTATE AUTO GLASS,INC is open now. It will close at 5:00 p.m.