Amber Creek Inn Memory Care Community

Anonymous 

on AplaceForMom

8 years ago

I regret my mom being at this facility. I was treated rudely and unprofessionally. My mother could not communicate and if this is the case with your loved one do not place them at Amber Creek. My mom was not cared for well. In my opinion, small care homes (10 bed max) offer more love, quality of care, time spent with your loved one, and a homey feeling. 

larry morton 

on AplaceForMom

8 years ago

STAY AWAY! This place is not managed nor staffed well. They operate with the minimum level of staffing on a daily basis. They lose clothes constantly that they are responsible for laundering. The communication between the management and the residents' families is sorely lacking. The nurses work hard, but their medical management system is NOT computerized. In 2016 - a new facility should have medical records be computerized, not hand printed. This makes continuity with the nursing staff difficult. Further, they have been hi... read more

Evelyn 

on AplaceForMom

9 years ago

Thank you for your response. I do not agree that it was friendly or professional to ask that I move my mom on a Tuesday night and come into her room on Wednesday, the next day and say you were thinking of your timeline to be Friday, which was in two days. You also told me that you would prefer her move to be sooner than later, also very unprofessional. The reason for the move was that I was told you were not supposed to be caring for a stage 3 wound on her coccyx (buttocks) that she had developed while at Amber Creek months ... read more

Evelyn 

on AplaceForMom

9 years ago

My mother was at Amber Creek from January until August. She arrived there with no marks on her body and her skin was in perfect shape. She left there with a stage 3 wound on her bottom, which started out as a pressure sore.