American Guardian Warranty Services, Inc.'s cover image
Claimed

This profile has been claimed by the business owner or representative.

American Guardian Warranty Services, Inc.

3.5
  • Warrenville, IL

About this business

Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Dealers and Marketers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unmatched profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Gro... read more

Location details

4450 Weaver Pkwy, Warrenville, IL, 60555, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,030 reviews
Sierra C.'s profile image
Sierra C. 
2 years ago

Horrible experience. The motor in my 2020 **** Fusion bit the dust with only ****** miles. **** to dealership, done a tear down, & they denied coverage even though the dealership told me it was all due to bearing failure, which is no where near my fault. I will be getting a lawyer. DO NOT RECOMMEND! 

Rick F.'s profile image
Rick F. 
2 years ago

American Guardian vehicle warranty is the worst company ever. Dont use this company. I have made 2 claims with them and they denied both. The first was my shifter cable out. They said it was repetitive use and denied the claim. Now my front differential goes out. They said that since I did not video me doing the service/maintenance they would not cover the repairs. This company did not have any trouble taking my money when I bought the warranty. Dont use this company 

Dustan M's profile image
Dustan M 
2 years ago

This warranty is being sold as a bumper to bumper warranty, but when you go to use it they do not cover bumper to bumper. When I asked about it the said we do not sell it, and you can cancel if you want. No customer service at all. 

Joseph G's profile image
Joseph G 
2 years ago

Do not buy this warranty from RV dealership. I paid $9400 for 4 years after a year i had to use for inverter. They did a ****** search for a price from solar city who does not have any in stock & went with that price which was $600 lower than actual price. When i called customer service and explained it as not available @ solar city they told me it is what it is. over $9000 spent and thats how they answer you so i canceld rest of policy, They deducted cost of claim from rebate. POS company lost 3 years of my payments behind ... read more

Dan B's profile image
Dan B 
2 years ago

Save your money... POS.... They said they covered 4x4 and all components... The locking assembly inside the hub broke.. They said, "We don't cover HUBS"... NEVER BUY THIS >>>EVER>.. 

Tameka I's profile image
Tameka I 
2 years ago

This is absolutely hands down the worst warranty company. I would not recommend and I will never use them again. My motor went out on my ***** Tahoe the total cost of was 13000$ they paid 5000$ a total rip off and scam. That did not even cover the whole motor. Ive been without my truck for 2 months now. 

Michael R's profile image
Michael R 
3 years ago

I bought this insurance when I purchased my 2008 **** F350 King ***** truck, have had for a year and was out of town when transmission went out. had it repaired and files a claim to be denied "due to no reason for repair and no pre approval" . I filed all paper work according to automated system. Now they only want to pay $1600.00 of the original **** of $4122.00. Why would anyone want to pay for insurance to have it deny you. I do NOT indorse this company as good in any way. This is not insurance it is a SCAM 

Kevin F.'s profile image
Kevin F. 
3 years ago

Do not get this warranty. These people are running a modern day scam. They got lawyers and people who go out to dealerships to build a case against you. They dont answer the phone half the time. They dont respond to email. I had to hire a lawyer to try to get my money back due a motor failed in my 2018 armada 

Lyndsey M.'s profile image
Lyndsey M. 
3 years ago

I purchased a dodge grand caravan in october 2020, the only issue with the van was the back hatch was dented and rusted, dealer ship was aware of this issue, put it in our paperwork it was to be fixed, it was not. Fast forward 11/21 my tire blew and made my vehicle hit a guard rail, deemed totaled. Took 4 months for insurance to pay their part, while im still paying on a vehicle i dont have and **** stated they will not be paying the remaining ***** due to the damage that was previous to the accident.... aka the back hatch. ... read more

Frequently asked questions about American Guardian Warranty Services, Inc.

How is American Guardian Warranty Services, Inc. rated?

American Guardian Warranty Services, Inc. has a 3.5 star rating with 1,030 reviews. 

When is American Guardian Warranty Services, Inc. open?

American Guardian Warranty Services, Inc. is closed now. It will open at 8:00 a.m.