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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,405 reviews
Nakia Mercer's profile image
Nakia Mercer 
4 years ago

They cover most repairs with some limitations but overall they're great. 

Leslie Patterson's profile image
Leslie Patterson 
4 years ago

Always helpful, always on time! Always sends the right company at the right time. 

Yvette Armendariz's profile image
Yvette Armendariz 
4 years ago

Good coverage, contractors come out very fast, they are so nice very professional and provide very helpful tips to maintain your appliance 

Kendall Benner's profile image
Kendall Benner 
4 years ago

Have always responded timely to anything we've requested. 

Mike Bryan's profile image
Mike Bryan 
4 years ago

Friendly staff and easy website to navigate 

Katrina Greer's profile image
Katrina Greer 
4 years ago

CSR reps do not always speak English very well; however, the service is usually quick and they do pay out what they promise. 

Jackie's profile image
4 years ago

I, Jackie Gray have been a member of AHS since 2006. Considering the time span I’ve been an associate should indicate that I’m a satisfied customer. I’m so satisfied with the service(which I will elaborate below) I’ve added my 2nd property to a plan in 2017. I’ve had several situations at my primary resident at which time the service techs contacted me within 24 hours and was on the issue less then 48 hours. For the most part all items were covered through my plan with the exception of once and this was due to the contractor... read more

Mike's profile image
4 years ago

In general I have had no problems with AHS. I understand that they tend to use lower 'quality' providers since they are the ones likely to be willing to accept lower reimbrsements, but I have had only a few instances where I did not want to use their provider or did not like them. I recently found a provider that wanted to charge me more for a job than a second-opinion I obtained, and I went with the second opinion. But, to their credit, AHS did pay me what they would have given their provider for the job. Basically they onl... read more

Wendy O’Connor's profile image
Wendy O’Connor 
4 years ago

Prompt service; issue was correctly repaired. Serviceman was very knowledgable. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,405 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.