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American Pump and Drilling
- Well Drilling
- Olympia, WA
About this business
Location details
9601 Old Hwy 99 SE, Suite D, Olympia, WA, 98501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We suddenly found ourselves with water over the weekend. We were desperate. **** and his team on Saturday were already researching the issue and were out first thing on Monday. **** and his team quickly went to work and diagnosed the problem which **** was major. We needed a new well pump. They professionally went to work, explaining every facet of the job and why they proceeded the way they did. All questions were answered fully and completely. The job was completed the same day. We were impressed with their customer servic... read more
Business response:
Many thanks, *****, for your review! We know how stressful it can be to suddenly find yourself without water, especially over a weekend, and were so glad ***** ***** and the team were able to respond quickly and provide the solution you needed. Its wonderful to hear that every step of the process was explained clearly, your questions were answered, and the job was completed the same day with professionalism. Well be sure to share your praise with the entire teamtheyll be thrilled to know their hard work made such a differenc... read more
Their service person, ***, was exceptionally nice, very competent and did a great job maintaining our water softener/filter. He took the whole thing apart and figured out what the problem was and gave me good instructions on how to change the filter. He even left us an extra filter. Thank you for sharing such a wonderful review, ******! Were so glad to hear that *** took great care of your water softener/filter and went the extra mile to ensure you were informed and prepared. Its always our goal to provide thorough and frien... read more
Their service person, ***, was exceptionally nice, very competent and did a great job maintaining our water softener/filter. He took the whole thing apart and figured out what the problem was and gave me good instructions on how to change the filter. He even left us an extra filter.
Business response:
Thank you for sharing such a wonderful review, ******! Were so glad to hear that *** took great care of your water softener/filter and went the extra mile to ensure you were informed and prepared. Its always our goal to provide thorough and friendly service, and it sounds like *** did just that! We truly appreciate your kind words and are here whenever you need us next. Thank you for choosing American Pump and Drilling!
They came out quickly a few days before Christmas. They were professional. Their pricing was clear and seemed reasonable. Sent pictures of work since we were not on site. Communicated quickly. I very much appreciate them.
Business response:
Thank you so much for your wonderful feedback, ****! We're glad we could help out, especially during the busy holiday season. It's great to hear that our communication, pricing, and professionalism made the experience positive for you. We always strive to keep things clear and efficient, and we appreciate you taking the time to share your experience. Were here whenever you need us again! -American Pump and Drilling
Tech *** ****** arrived on time, was friendly, completed job quickly and provided a thorough explanation of work done:
Great communication from this company. ******************* was our technician. He was very knowledgeable and told us what and why he was doing the work. We have an older system and he had the parts in his van. He was able to fix our system and we have great water! I am thankful for this company and we already have our yearly maintenance scheduled.
You never know what youre gonna get when you dig a hole in the ground. We had a plan to install a water meter and when they started digging, it led to an existing water meter that Im sure save them a lot of work and me a lot of money.. ******** clean up my existing mess. I left the site looking great..
Service technicians arrived on time. Completed job quickly. There was a small problem that developed later. It was fixed in a timely manner.
So nice to work with a company that does what they say theyre going to do, they show up on time for the appointment and they bend over backwards with their customer service. Excellent all the way!
Frequently asked questions about American Pump and Drilling
How is American Pump and Drilling rated?
American Pump and Drilling has a 4.7 star rating with 234 reviews.
When is American Pump and Drilling open?
American Pump and Drilling is open now. It will close at 4:00 p.m.