American Rooter & Drain's cover image

This profile has been claimed by the business owner or representative.

American Rooter & Drain

4.7

About this business

Location details

1005 Commercial Way, Caldwell, ID, 83605, United States

Get directions
WeekdayScheduleStatus
Mon07:00 a.m. to 7:00 p.m.
Tue07:00 a.m. to 7:00 p.m.
Wed07:00 a.m. to 7:00 p.m.
Thu07:00 a.m. to 7:00 p.m.
Fri07:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.7842 reviews
Select a rating
Lori Keech Bowman's profile image
Lori Keech Bowman 
recommend  Recommended
6 years ago

Action Heating & Air have been our go-to for all of our heating and air needs. They are prompt, courteous and efficient. We can't say enough good things about David. His calm demeanor and quiet confidence puts you at ease, knowing that your system is in good hands. Thank you David! 

Steve Davis's profile image
Steve Davis 
recommend  Recommended
6 years ago

They were fast, David was very helpful and friendly, and they did great work. 

Colleen Varin Austin's profile image
Colleen Varin Austin 
recommend  Recommended
6 years ago

Very quick, polite and efficient. 

Carol Lynn James's profile image
Carol Lynn James 
recommend  Recommended
6 years ago

Moving from Ca to Idaho and being able to get an appt that night within 2 hrs of calling is pretty great. Unfortunately he wasn’t able to make it that night he did call and let us know the situation and would be over in the morning. He really did seem like he wanted to do something for us but was tied to another job. He was very friendly and showed a lot of heart and that meant something to us. Next day David arrived and he was extremely knowledgeable and very polite and got our AC working quickly. Thank you David! AC works... read more

Kay Dyke's profile image
Kay Dyke 
recommend  Recommended
6 years ago

They got the job done in record time for the hot days. cleaned up and framed in the hole they had to cut looks fine 

Lola Dudley's profile image
Lola Dudley 
recommend  Recommended
6 years ago

LOVE ACTION HEATING. DAVID IS HONEST. I HAVE HAD MAJOR WORK DONE. HE DID A WONDERFUL JOB. I have used this company many times. Always happy with the results. 

Michelle Kirkman's profile image
Michelle Kirkman 
recommend  Recommended
6 years ago

David is the best!! He let me know that he could also replace my Nuvo water softener filter, which saves me from having to call my plumber. He also adjusted my gate so it would shut correctly! Now that is service above and beyond!! 

Dawn M Wilson's profile image
Dawn M Wilson 
recommend  Recommended
7 years ago

David came out and did a tune up on my furnace recently and his service was second to none. My furnace is nearing the end of its lifespan and he helped me set up a game plan to replace both my furnace and ac unit. He was conscientious of my budget and had some great suggestions. Great customer service is a dying art, thank you for keeping it alive. I would recommend action to anyone and have started referring my customers. It is nice to have someone you trust and that cares. Thank you so much!! 

Ellen Exton's profile image
Ellen Exton 
3 years ago

First for the good part of this review. Our technician, Chris, was by far one of the best I have ever worked with. Polite, easy to understand, left the work space neat and tidy. Five stars and more for him. Now the bad part. EXTEREMLY EXPENSIVE! Almost akin to price gouging...and to a senior citizen at that! Well over 400.00 for a Glacier Bay faucet from Home Depot, plus an emergency shut off valve. A total of $762.00!!! Waited all day for a tech to be dispatched, it was after 5pm before the work was started. Kind of had us... read more

Business response:

Ellen, thank you so much for your feed back. We love hearing that your experience with Chris was the best you have ever worked with. It saddens us to hear about the price complaint. Unfortunately we have no control over gas prices, product price increases, insurance, and taxes. We do however have control over what we choose to pay our coworkers, and why we choose to compensate everyone that works with us generously. We do so that they will be able to provide for their families. Please don’t look poorly upon the company that ... read more

Frequently asked questions about American Rooter & Drain

How is American Rooter & Drain rated?

American Rooter & Drain has a 4.7 star rating with 842 reviews. 

When is American Rooter & Drain open?

American Rooter & Drain is open now. It will close at 7:00 p.m.