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America's Fence Store - La Vista
- Fences & Gates
- La Vista, NE
About this business
Location details
12330 Cary Cir, La Vista, NE, 68128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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Possibly the worst experience I’ve had ordering something from anywhere. I placed a residential order 01/29/2021, part of it came 03/01/2021 with incorrect size gate latches which was corrected. But I’m still short 90 ft of chain link top rail to this day. I have gone back and forth, kindly until this point, with their National Sales representative being told it will be rectified, and nothing has been sent. I have also asked for a managers e-mail and he has yet to give me that. I would like an e-mail for a manager if possibl... read more
Business response:
Katie, I apologize for any inconvenience this has caused you. And I have spoken to my salesman to rectify this issue for you and to have it shipped out by 5-4-2021. We will be taking action to help prevent this from possibly happening again. Thank you, Tom Griess Manager
I did two residential orders. The second order came in and was ok. But my first order was half the size. We didn't install or unwrapped the three bundles immediately only to learn that instead of 305ft we got 155ft. I called and emailed ,talked to a few people who promised to sort this out with no follow up or result up to date. For perspective my order was 11/2020 ..order number **42 I am still out 155ft of black 72in Black chain link and have incurred extra cost to get my job continue as I wait for this to be resolved. ... read more
Zero communication after a sale. I have tried several times to contact them via phone, and by e-mail, and I have not had any response once the order was placed. Website says 10-12 days lead time to ship, confirmation e-mail says 2-3 weeks. I am over the 3 week mark, and still no word about a possible ship date. Maybe this will get their attention, and I can get my order shipped.
Frequently asked questions about America's Fence Store - La Vista
How is America's Fence Store - La Vista rated?
America's Fence Store - La Vista has a 3.2 star rating with 89 reviews.
When is America's Fence Store - La Vista open?
America's Fence Store - La Vista is closed now. It will open tomorrow at 8:00 a.m.