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AmeriGas Propane
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 8:00 p.m. | |
| Tue | 07:00 a.m. to 8:00 p.m. | |
| Wed | 07:00 a.m. to 8:00 p.m. | |
| Thu | 07:00 a.m. to 8:00 p.m. | |
| Fri | 07:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 5:00 p.m. |
My problem with AmeriGas truly comes down to their accounting. They claim to strive for 100% customer satisfaction, yet they are far below substandard in all respects. There is no published phone number that connects to someone in the U.S., instead the phone call is answered by a call center in the Philippines where the person says they will escalate the concern to a higher level. Emails to the company go unanswered just as the call. Now the company is lackadaisical in refunding my money even though their email shows a refun... read more
Amerigas is the worst company I've ever dealt with when it comes to utilities. While every call with their godforsaken call center assures me I'm a "valued customer," I haven't had propane since May 12. I paid for expedited service, which I didn't get. At least they refunded that. They came to deliver propane and there was a mystery "problem" with the tank. They came 3-4 days later to "fix" it. Then another 4 days to refill it. Every time someone has come to repair or refill, it takes 3-4 days, and I still don't have working... read more
Beware of this company! Amerigas charred me $217.00 to come out and look at the tanks and did absolutely nothing. Then they charged me $139.00 to remove their tanks. Amergas also will not credit me for the 30% of propane they took when tanks were removed. Been waiting for 5 months for credit but they bill me each month with a late charge. $400.00 plus billed and not one gallon of propane received. Pricing is crazy. Amerigas wanted $4.60 a gallon for my garage, my new service charged me $245.00 a gallon. Customer service is i... read more
I have got slow service took 6 month to get hooked up. Then the first time I ordered propane took a month for them to deliver. Now they charge $1.50 more then I would pay at the gas station. When I ask them why all they would say is that's the market price. Well that's funny because when I called when I told them I was price checking they said they go over $3.00 a gallon. So if you like to deal with crooked people try Amerigas.
One star is generous. We called for propane at 30% and waited & waited. Called multiple times to get delivery without success. They would schedule the appointment and not show up. We eventually ran out of propane and we had to heat water on the stove to do dishes and take baths. That was 3 months ago & we have never been able to reach anyone that is able to get someone out here. We ended up hiring another company to bring their tank out & disconnect the amerigas tank so we could have hot water. We’ve been waiting 2 months no... read more
Amerigas pricing is over 30% than another local LP provider. In addition, they instituted a tank rental fee of over $150/year that was not previously charged This amounts to over $700 more per year and will likely only increase.
I am tired of this company. They create ghost bills. I never had service with them. When I was renovating my home I call for a quote how much will cost me to put gas as I have nothing in there no lines, etc and I want to installed tankless water heater for the showers. I ended to go with Griffin’s Oil company as they seems to be more professional and way cheaper than Ameri GAS. Now they have the nerve to send me to collections to pay a ghost bill. SMDH
Requested in Jan 2023 to have service discontinued. Sent numerous emails, website Chat with Us and spoken with tank driver. There is no local office. Was told it would be done in next monthly cycle which was Feb 2023. Service was not discontinued. Paid Feb and Mar 2023 in good faith that service would be discontinued by end of Mar. Service has yet to be discontinued. Discuss with tank driver who kindly responded with follow up text message that my request had been submitted. I indicated I would not pay for further service. T... read more
Worst company I've dealt with terrible customer service and there's no Americans at America's just a bunch of foreigners who don't have a clue and can't understand them I'm done with their billing Dept and representatives worthless company high prices terrible customer service and support any propane company but indiangas there all indians and they will scalp you !!!!!!?
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,132 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 5:00 p.m.