AmeriGas Propane's cover image

This profile has been claimed by the business owner or representative.

AmeriGas Propane

1.2

About this business

Location details

WeekdayScheduleStatus
Mon07:00 a.m. to 8:00 p.m.
Tue07:00 a.m. to 8:00 p.m.
Wed07:00 a.m. to 8:00 p.m.
Thu07:00 a.m. to 8:00 p.m.
Fri07:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 5:00 p.m.
Sun08:00 a.m. to 5:00 p.m.
1.21,132 reviews
Select a rating
William K's profile image
William K 
2 years ago

Worst Company ever,been told by foreign lady I have no balance however keep sending me early termination fees when I sold home and was told there was no contract as I pd cash, not to mention filled tank or charged me for a full fill and broke gauge took 2 weeks to replace and barely had 50 %. Straight ripped me off.. Seriously considering consulting with an Attorney, please save yourselves the Trouble,Missouri Customer 

Timothy W's profile image
Timothy W 
2 years ago

They Suck real bad, will never ever use them again. How can it be that they charge $4.19 a gallon and Ferrel gas charges only $2.92 a gallon. 

Melissa H's profile image
Melissa H 
2 years ago

Terrible company , please do not use. They over charge for the propane!!!!! You try to call customer service you are on hold forever and I was hung up on several times. The customer service is located in another country and they can not speak understandable english . PLEASE STAY AWAY FROM THIS COMPANY 

Valerie C's profile image
Valerie C 
2 years ago

Amerigas owns the tank that is buried in my property that I bought in April 2021. I have no choice but to buy propane from Amerigas based on othe lease lest have the tank excavated and removed. After being charged a much higher rate per gallon on gas compared to the local market, I attempted to lock in a rate in June 2023. The quoted rate was $3.69/gal and the timeframe allowed was only the month of June. In the meantime, my family members received contracts, locked in August and September, with two other local suppliers for... read more

Lisa R's profile image
Lisa R 
2 years ago

my mother is 88 years old and has been set up on the auto fill. They have filled her tank twice with month for a total of over 2,000.00 she only has a wall heater and is only home a few hours a day as she stays with my brother and I. We called and they could not give us an answer as to why they keep charging her so much. this is the worst most dishonest company ever 

Bernice A's profile image
Bernice A 
2 years ago

I moved to my house in March 2023 . From March till December 1st, I have paid more than $3000 for only Propane Gas. I called them and they explain the situation to them, they will send someone to check if there was a leakage. They assured me that they were going to waived and reimbursed my money. Fast forward, when they filled my tank on 12/01/2023, they charge me for $1,261.94, Again, they send someone to check the tank for leakage and charged almost $500 which they never reimbursed me as they mentioned to me. Sometimes, wh... read more

Dorothy H's profile image
Dorothy H 
2 years ago

My mother has ordered her gas from Amerigas from the office in Ocala, Florida for many years with no problems until they resourced their customer service. We ordered gas in the summer of 2020 or 2021 and the bill was paid. Within the last two years, I have called repeatedly to find out why AmeriGas keeps billing my mother for gas that we have not ordered or received. Each time I call they tell me that she's being billed for the gas we used in the last 30, 60. 90 days. My mother has had the same tank that gas is delivered to ... read more

Ma F's profile image
Ma F 
2 years ago

If I had the ability to not select a start at all that would have been my option. The absolute worst company to deal with. We have been with this company for over 30 years (before it was AmeriGas). When this company decided to move its business to the Philippines that is where it went downhill. We never signed an agreement for tank rental NOR terms and conditions for tank removal. The tank rental increased year after year - we had no change in tank size, tank maintenance or site location change - yet we were at a $188.00 cha... read more

Donna B's profile image
Donna B 
2 years ago

This company has repeatedly refused to refund my credit balance of approximately $200.00 since November, due to a billing error on their part. I have gone online requesting my money back several times, plus made numerous phone calls requesting the same. I just get nowhere!! Last week someone in their resolutions dept. promised me a refund check with a week. Today I went online to see if my acct. was back to zero and they have done exactly what I expected them to dodo, they have now deducted my yearly tank rental from this cr... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.2 star rating with 1,132 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open at 8:00 a.m.