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AmeriGas Propane

1.0

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Location details

381 South White Mountain Rd, Show Low, AZ, 85901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.01,073 reviews
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Dave D's profile image
Dave D 
3 months ago

Key facts about Amerigas:1. Higher prices compared to competitors 2. Extraordinarily unreliable deliveries 3. Useless customer service (off shored with no possibility to speak to local or corporate personnel)4. An apparent culture of disdain for customers and total lack of ethics.5. My consumer complaint is one of about 200 filed with my state's attorney ****************. TLDR: they've totally earned their dismal reputation. Do business with them only if you enjoy being treated like c*** . 

doug m's profile image
doug m 
3 months ago

They say we can't order until we're at 30% and then they miss the delivery date and we have fight with them to deliver and then the driver literally drives right past us and now we can't run our heat because we're now are at 5%.We call them and they say that because the county hasn't plowed the roads yet the driver can't get to us.They have terrible customer service and they're always late on delivery and then they try to make it your fault so they can get more money out of you.Using this company has been one of the worst mi... read more

Jonathan A's profile image
Jonathan A 
3 months ago

They tried to carve a return fee on a tank I never used. 

Michael C's profile image
Michael C 
3 months ago

Almost no domestic customer service. No local communication. Never on time. Nobody you call can help with anything. They take advantage of customers that are in high need of their product and ***** prices. Go with any other propane company than this. 

Tom C's profile image
Tom C 
3 months ago

As others have stated already, WORST COMPANY EVER. I won't bother going into the details - just look at the other reviews. Do not sign up for service with this company - go anywhere else - ANYWHERE! 

Don O's profile image
Don O 
3 months ago

Worst company I have ever dealt with. Nothing but apologies. Deliveries late, unauthorized work done to my tank. If I could give them 0 stars I would or even negative stars. Don't waste your time with this company. 

Kathy N's profile image
Kathy N 
3 months ago

This is the worst company to deal with! If you need customer service be ready to be on the phone for an hour if not more and might talk to two people during that time. Use a different company! Beware they should be called ***** Gas not Amerigas! They said they delivered gas and it never was! 

Yvonne V's profile image
Yvonne V 
3 months ago

I see there are many complaints about Amerigas. We need propane, we were at 20some%, now at 3. It's winter. The delivery window is way past and the foreign call center keeps disconnecting my calls. On the phone for 2 hours yesterday, disconnected. Again today - twice disconnected. These people need to be out of business. They own the tanks, we rent them. They won't let you buy them, and have a monopoly on gas delivery - no other company can fill them. Sick of talking to ****** in *****, where I can't understand every other w... read more

Richard E's profile image
Richard E 
3 months ago

**************** is awful. Overseas call centers with representatives speaking with accents that even there own employees can't understand. Scheduled service appointments are not kept. Service **** arrive un-equpped to do the service required. The only thing that arrives on time is their bill. 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1 star rating with 1,073 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open at 9:00 a.m.