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AmeriGas Propane
- Propane
- Owatonna, MN
About this business
Location details
700 North Elm Ave, Owatonna, MN, 55060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I purchased my home, an AmeriGas tank was already installed. I called them to ask what was involved in refilling the tank. I was told it was very easy, just call to schedule one time or get on a regular delivery schedule. I got a one-time refill and they encouraged me to sign up for an online account for billing. It was NOT clear from this process that they later would consider me to have agreed to a THREE YEAR CONTRACT! I ended up not using much gas because there are also electric appliances here, so I called to ask wh... read more
Beware! This company charged me $227 for what I was told to cover setting up a propane tank on my property for rental. A ***resentative came for approximately 15 minutes, I showed him two places where we wanted the tank, he chose one saying the filling up of tank would need to be closer. We agreed and I was referred to another party for installing lines and gas logs. We decided against having the the gas tank, but they insisted we pay $227 because it was for a "site survey". They would not believe a customer *** who signed m... read more
This company is far more than the worst ever company!!! Id rather get remarried to my ex husband than to ever deal with this company!! They are horrible, customer service can go to hell!!! ******************** is ran by people in *********** and no telling whatever countries NOT AMERICA!!! Run from them
Called for propane refill in ***** and was promised delivery 12-2 to 12-5. Was told that, if I wanted sooner, there would be a $300 surcharge. Called on 12-5 to get status...told maybe 12-6 to 12-9. Called on ***** and was told no delivery because it was in their system twice. No communication about this at all. Again told they could expedite for $300 surcharge. I indicated this should be waived as I did nothing wrong. They agreed to waive and I was told delivery would be ***** to *****. Called on ***** and was told I didn't... read more
I requested a propane delivery on 12/6 and was told delivery would be between 12/13-12/16. I request delivery when I have plenty of propane in anticipation of having to wait up to 10 days. As of today, 12/16, someone has changed the estimated delivery to 12/16-12/19 and I'm running low on propane now (my home is heated with it and we go through it quickly when it's really cold.) Trying to speak to anyone is a joke with this company. This is the 3rd winter that I've had issues with deliveries being made to me before we almost... read more
Im a former employee, I was with the company for 4 years and 4 months. I was let go without a warning or write up for a time punch error which I discussed with my manager. Ive never been written up during my tenure mind you. To no avail, I was let go even knowing I was a top performer, rarely missing work, being flexible and helping out where help was needed, training several new trainees and getting the job done safely. Im beyond disappointed in a company that didnt take anything that Ive done for them into consideration. I... read more
1. Last year tried 4 times to have my autopay fixed (I am on autopay but I always receive a late notice and end up logging into my account and paying online. Every attempt at least 20 min on phone with friendly person from another country.2. I was not able to log in to my account until accepting new terms by checking a box. The link to read what I was agreeing to did not work.3. My last bill seemed high. To find the per gallon cost I had to dig a bit (its not clearly stated on invoice) I found they charged $4.99/gallon. The ... read more
In order to log into my online account they require me to sign a new 3 year lease on my tank; this must be some sort of illegal. I can't update the autopay info without this access per the call center. The call center is 100% useless, I cant talk to anyone that actually works at the company.Just like ***** M below I got the same gate locked message and spent over an hour on the phone to try and get a delivery rescheduled. It eventually got delivered 4 days after they said it would.
We have always went through a local company, but recieved discount in the mail from Amerigas for first time customers. We decided to go with them as money is tight this year. We paid up front $411 for 170 gallons of propane. When delivery came to fill our tank he said he could not fill it due to a leak. Another driver came out a couple days after to repair the tank. I sign a document stating we were only being charged for the part due to it being such a minor repair. My husband went outside to make sure our gate was latched ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,087 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.