AmeriGas Propane

Steve P 

on BBB

a year ago

We've had positive experiences with Amerigas. *********** is responsive. Website is easy to use, best for placing orders. Text messages provided concerning order status. Price is typically lowest in our area. 

Linda D 

on BBB

a year ago

I put in a request for a fill the beginning of the week and my tank was filled on Friday!Delivery was handled by *********************.He read my note requesting a call before delivery and actually called an hour before his arrival! He was kind, friendly and knew his job! We will use Americagas again and hope ***** remains our delivery person! 

Craig C 

on BBB

2 years ago

This review is for AmeriGas Maintenance Scheduling and Field Maintenance. ********* named **** initiated calls and answered calls for my questions. He was a highly professional, helpful, friendly individual. It turned out that my account was in a different service area from Seans. No problem, ********* ***** picked up the issue and responded by sending a very competent, communicative, and driven to do the right thing, person. One happy to serve technician named *****. ***** diagnosed the leak and took immediate action. He ra... read more

Marsha B 

on BBB

2 years ago

Getting to the right people to resolve an issue is a nightmare. Obviously the customer service is all overseas and/or they only hire people who speak minimal English. BUT - I will say once we got through that maze of human interaction (which took us over 2 weeks of calling), the local customer service people here in Jacksonville FL did an excellent job of quickly resolving our issue. Samantha, our customer service tech, immediately understood our problem and within minutes had our solution. Then Chris H. arrives and installs... read more

Dustin T 

on BBB

a week ago

This company is a scam. Force you to sign an agreement or should I say they said I signed an agreement. THEY then charge twice the rate and takes weeks to get products. Then will not answer a call and refuse to close the account. PLEASE DONT DO AND BUSINESS WITH THEM. 

Scott M 

on BBB

a week ago

We were on an auto fill policy and had to call several times to get propane. On one occasion, our tank ran completely out and Amerigas told us we had to pay a service charge to have our gas lines inspected. If we are on an autofill policy, why did the tank run empty? We ended up switching propane companies. On the day the new company installed their equipment, we called Amerigas and told them to come get the tank. This was on November 6th, 2025. The tank sat in our yard with fuel in it until March 2026. We ended up having to... read more

Jeanna G 

on BBB

a week ago

I am so appalled by the service we have received by Amerigas. We have been with them since 2018. The fall of 2025 i called to cancel my account when prices got too high and we found better price with another company that was as half the price. We were finishing out the tank that we had already paid for and were told to call back when the tank was ready to be picked up. We were told that all future deliveries were canceled and our account would not go forward. Our tank was finally running low and about ready to have them pick... read more

Linda L 

on BBB

a week ago

Terrible company. ****** BEFORE YOU DEAL WITH THEM!!! Prices are sky high. CUSTOMER SERVICE DOESN'T EXIST. You are put on hold forever or get cut off and have to start all over. Staff is poorly educated and doesn't give accurate information. If you value your comfort and life and want to have piece of mind that you will be able to have a reliable decent company, then go somewhere else. They charge high fees for everything. Glad I moved on and changed to another gas company with excellent customer service and a office I can a... read more

Kevin M 

on BBB

2 weeks ago

The absolute worst customer service and worst ********************** thats ever existed.