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AmeriGas Propane
- Propane
- Sault Ste. Marie, MI
About this business
Location details
2120 Ashmun St, Sault Ste. Marie, MI, 49783, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I have to dig my frigging 500 gallon tank out of the ground, and switch from Amerigas, I might do it!!!! I've had a couple of issues lately, and I can't reach a customer representative that isn't from frigging India, and who I can understand!!! Please go out of business you losers!!!!
Horrible. They are clueless and unwilling to entertain the need of the customer. Plus, after doing rate shopping, their rate per gallon is super high. Ditching Amerigas fast. Too bad I didn't do so a year ago.
Absolute worst customer service ever. Their phone numbers direct you to a call center in ***** and are less than helpful. I finally got a number to a a corporate office and reached a receptionist in the ** where they told me I would receive a call back and never did. I have had their service for 10+ yrs and am on a plan where they come and top off my tank every month (to avoid a huge bill for filling the whole tank), my bill is generally $10-$30. My last bill was $700....in a period where I used ZERO gas since the previous b... read more
Worst company to work with, I can only ever talk to a 3rd party who barley understands me. Overcharged and charged incorrectly again and again.
We paid for propane on 11/22 with a delivery window for 12/29-12/2. Its now the end of day and after calling for 3 days we have yet to receive propane. Ive been hung up on and promised delivery for the dates to continuously be pushed back. Its ************************************************ the home and we heat our home with gas. Ive alerted them several times about children being in the home and still no delivery. We are using space heaters which is causing our electric bill to increase tremendously. We paid for a service ... read more
Amerigas customer service is horrible. I had a ******************** leak that they were unable to detect. They did not try to help restore our propane service in a timely manner.
The absolute worst customer service!!! I can never get through to anyone, request delivery and service and it says my delivery was canceled. When they do show up they dont call and then cancel delivery due to no one being home!!! Absolutely infuriating to say the least.
I am a propane customer of ********************** and we own two homes. So the service address is different than the billing address. MY auto-bill pay failed one month because we had moved and the billing address no longer matched my credit card. I tried to fix this but the Amerigas self-serve website is a mess and I am unable to change my billing address. I tried to do this by phone -- took forever and the *** could not figure out how to change it either. I have sent three email messages asking them to change the billing ad... read more
Worst company to deal with! Please go with another company if you have the chance. We just bought a property 2 months ago now and have been inaccurately billed twice. They blame it on a leak but there is no leak. I have checked the gauge myself and its barely going down considering the house is empty. When Im being charged for 2 fills at almost $800. Its virtually impossible to get someone helpful on the phone that speak clear English. Got to the manager and they dont even speak clear English. DO NOT USE THIS COMPANY!!
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1 star rating with 1,061 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.