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AmeriGas Propane
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Almost no domestic customer service. No local communication. Never on time. Nobody you call can help with anything. They take advantage of customers that are in high need of their product and ***** prices. Go with any other propane company than this.
Key facts about Amerigas:1. Higher prices compared to competitors 2. Extraordinarily unreliable deliveries 3. Useless customer service (off shored with no possibility to speak to local or corporate personnel)4. An apparent culture of disdain for customers and total lack of ethics.5. My consumer complaint is one of about 200 filed with my state's attorney ****************. TLDR: they've totally earned their dismal reputation. Do business with them only if you enjoy being treated like c*** .
They tried to carve a return fee on a tank I never used.
Worst company I have ever dealt with. Nothing but apologies. Deliveries late, unauthorized work done to my tank. If I could give them 0 stars I would or even negative stars. Don't waste your time with this company.
As others have stated already, WORST COMPANY EVER. I won't bother going into the details - just look at the other reviews. Do not sign up for service with this company - go anywhere else - ANYWHERE!
This is the worst company to deal with! If you need customer service be ready to be on the phone for an hour if not more and might talk to two people during that time. Use a different company! Beware they should be called ***** Gas not Amerigas! They said they delivered gas and it never was!
**************** is awful. Overseas call centers with representatives speaking with accents that even there own employees can't understand. Scheduled service appointments are not kept. Service **** arrive un-equpped to do the service required. The only thing that arrives on time is their bill.
Message sent to the CEO ******* ***** ( a fellow **********) on 3 FEB 26:Hi ****-Im reaching out as a relatively new client. We started our service earlier this year after having some issues with a local company called National Propane. In short, this is our first Winter as an Amerigas client. We were scheduled for delivery on 22 JAN, but they did not show up. We were rescheduled for 2 FEB, and they claimed they showed up and were unable to pass up our driveway. Our driveway was clear and we have cameras all over our propert... read more
0 stars. Every time I need to interact with this company, it is more unpleasant than the previous time. I have had to repeat the same information to 3 or 4 different people all for them to realize they cant help me and need to send me to someone else and start the whole process over. I have sat on hold for 30 minutes to an hour each time I call. There is no urgency to help in emergencies and they do not care about their customers. They cant give you any window of time or day that they will show up and they believe that letti... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,154 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.