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AmeriGas Propane
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 8:00 p.m. | |
| Tue | 07:00 a.m. to 8:00 p.m. | |
| Wed | 07:00 a.m. to 8:00 p.m. | |
| Thu | 07:00 a.m. to 8:00 p.m. | |
| Fri | 07:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 5:00 p.m. |
Beware! This company charged me $227 for what I was told to cover setting up a propane tank on my property for rental. A ***resentative came for approximately 15 minutes, I showed him two places where we wanted the tank, he chose one saying the filling up of tank would need to be closer. We agreed and I was referred to another party for installing lines and gas logs. We decided against having the the gas tank, but they insisted we pay $227 because it was for a "site survey". They would not believe a customer *** who signed m... read more
Called for propane refill in ***** and was promised delivery 12-2 to 12-5. Was told that, if I wanted sooner, there would be a $300 surcharge. Called on 12-5 to get status...told maybe 12-6 to 12-9. Called on ***** and was told no delivery because it was in their system twice. No communication about this at all. Again told they could expedite for $300 surcharge. I indicated this should be waived as I did nothing wrong. They agreed to waive and I was told delivery would be ***** to *****. Called on ***** and was told I didn't... read more
I requested a propane delivery on 12/6 and was told delivery would be between 12/13-12/16. I request delivery when I have plenty of propane in anticipation of having to wait up to 10 days. As of today, 12/16, someone has changed the estimated delivery to 12/16-12/19 and I'm running low on propane now (my home is heated with it and we go through it quickly when it's really cold.) Trying to speak to anyone is a joke with this company. This is the 3rd winter that I've had issues with deliveries being made to me before we almost... read more
Im a former employee, I was with the company for 4 years and 4 months. I was let go without a warning or write up for a time punch error which I discussed with my manager. Ive never been written up during my tenure mind you. To no avail, I was let go even knowing I was a top performer, rarely missing work, being flexible and helping out where help was needed, training several new trainees and getting the job done safely. Im beyond disappointed in a company that didnt take anything that Ive done for them into consideration. I... read more
In order to log into my online account they require me to sign a new 3 year lease on my tank; this must be some sort of illegal. I can't update the autopay info without this access per the call center. The call center is 100% useless, I cant talk to anyone that actually works at the company.Just like ***** M below I got the same gate locked message and spent over an hour on the phone to try and get a delivery rescheduled. It eventually got delivered 4 days after they said it would.
1. Last year tried 4 times to have my autopay fixed (I am on autopay but I always receive a late notice and end up logging into my account and paying online. Every attempt at least 20 min on phone with friendly person from another country.2. I was not able to log in to my account until accepting new terms by checking a box. The link to read what I was agreeing to did not work.3. My last bill seemed high. To find the per gallon cost I had to dig a bit (its not clearly stated on invoice) I found they charged $4.99/gallon. The ... read more
We have always went through a local company, but recieved discount in the mail from Amerigas for first time customers. We decided to go with them as money is tight this year. We paid up front $411 for 170 gallons of propane. When delivery came to fill our tank he said he could not fill it due to a leak. Another driver came out a couple days after to repair the tank. I sign a document stating we were only being charged for the part due to it being such a minor repair. My husband went outside to make sure our gate was latched ... read more
AmeriGas is a JOKE! Over priced, NEVER is the bill right! **************** is nonexistent! ALWAYS have a charge no matter what! Have canceled my service with them now they want to charge me to come pick up their equipment! AmeriGas is a joke of a company and I tell everyone about my experience with them. Do NOT use AmeriGas for your propane needs!
Worst business ever! Read the reviews. My experiences echo theirs. The original company I signed up 35 years ago unfortunately was bought out by Amerigas. Their fees are ridiculous. Service is non-existent. It's a nightmare trying to use their website. Phone calls are outsourced IF you manage to reach a person. No customer should endure their abuse. I have tried to change propane provider but found no one will touch Amerigas' tank. One star is too many.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.3 star rating with 1,226 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 7:00 a.m.