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AmeriGas Propane
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 8:00 p.m. | |
| Tue | 07:00 a.m. to 8:00 p.m. | |
| Wed | 07:00 a.m. to 8:00 p.m. | |
| Thu | 07:00 a.m. to 8:00 p.m. | |
| Fri | 07:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | 08:00 a.m. to 5:00 p.m. |
Beware! This company charged me $227 for what I was told to cover setting up a propane tank on my property for rental. A ***resentative came for approximately 15 minutes, I showed him two places where we wanted the tank, he chose one saying the filling up of tank would need to be closer. We agreed and I was referred to another party for installing lines and gas logs. We decided against having the the gas tank, but they insisted we pay $227 because it was for a "site survey". They would not believe a customer *** who signed m... read more
Called for propane refill in ***** and was promised delivery 12-2 to 12-5. Was told that, if I wanted sooner, there would be a $300 surcharge. Called on 12-5 to get status...told maybe 12-6 to 12-9. Called on ***** and was told no delivery because it was in their system twice. No communication about this at all. Again told they could expedite for $300 surcharge. I indicated this should be waived as I did nothing wrong. They agreed to waive and I was told delivery would be ***** to *****. Called on ***** and was told I didn't... read more
I requested a propane delivery on 12/6 and was told delivery would be between 12/13-12/16. I request delivery when I have plenty of propane in anticipation of having to wait up to 10 days. As of today, 12/16, someone has changed the estimated delivery to 12/16-12/19 and I'm running low on propane now (my home is heated with it and we go through it quickly when it's really cold.) Trying to speak to anyone is a joke with this company. This is the 3rd winter that I've had issues with deliveries being made to me before we almost... read more
Im a former employee, I was with the company for 4 years and 4 months. I was let go without a warning or write up for a time punch error which I discussed with my manager. Ive never been written up during my tenure mind you. To no avail, I was let go even knowing I was a top performer, rarely missing work, being flexible and helping out where help was needed, training several new trainees and getting the job done safely. Im beyond disappointed in a company that didnt take anything that Ive done for them into consideration. I... read more
In order to log into my online account they require me to sign a new 3 year lease on my tank; this must be some sort of illegal. I can't update the autopay info without this access per the call center. The call center is 100% useless, I cant talk to anyone that actually works at the company.Just like ***** M below I got the same gate locked message and spent over an hour on the phone to try and get a delivery rescheduled. It eventually got delivered 4 days after they said it would.
1. Last year tried 4 times to have my autopay fixed (I am on autopay but I always receive a late notice and end up logging into my account and paying online. Every attempt at least 20 min on phone with friendly person from another country.2. I was not able to log in to my account until accepting new terms by checking a box. The link to read what I was agreeing to did not work.3. My last bill seemed high. To find the per gallon cost I had to dig a bit (its not clearly stated on invoice) I found they charged $4.99/gallon. The ... read more
Worst business ever! Read the reviews. My experiences echo theirs. The original company I signed up 35 years ago unfortunately was bought out by Amerigas. Their fees are ridiculous. Service is non-existent. It's a nightmare trying to use their website. Phone calls are outsourced IF you manage to reach a person. No customer should endure their abuse. I have tried to change propane provider but found no one will touch Amerigas' tank. One star is too many.
We have always went through a local company, but recieved discount in the mail from Amerigas for first time customers. We decided to go with them as money is tight this year. We paid up front $411 for 170 gallons of propane. When delivery came to fill our tank he said he could not fill it due to a leak. Another driver came out a couple days after to repair the tank. I sign a document stating we were only being charged for the part due to it being such a minor repair. My husband went outside to make sure our gate was latched ... read more
AmeriGas is a JOKE! Over priced, NEVER is the bill right! **************** is nonexistent! ALWAYS have a charge no matter what! Have canceled my service with them now they want to charge me to come pick up their equipment! AmeriGas is a joke of a company and I tell everyone about my experience with them. Do NOT use AmeriGas for your propane needs!
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,154 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.