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AmeriGas Propane
- Propane
- Sterling Heights, MI
About this business
Location details
6654 Cotter Ave, Sterling Heights, MI, 48314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I opened a new account. They came to fill tank and overfilled it. Said they didnt realize it was already full. Came to replace the tank and left me with 10%. They told me I would get credit for the old tank. Didnt hear anything for weeks. Got a bill for $82 for the gas they put in old tank. Finally discovered, I dont get any credit and since I opened a new account, I would have to pay $420 to remove tank plus $150 early cancel fee! No matter what, I would have to pay the $420 eventually to have the tank removed!! Definitely ... read more
*********** is horrible-gas was shut off last year as it froze and we nearly had pipes ********** a contractor cut line and they have locked all gas meters in neighborhood, never got a call about it just from the *** FB page.They want to charge a $229 bill to send someone out to connect service and light the pilot and will "refund" our account later
Horrific and illegal business practices. They do not own our tanks yet sent us to collections for tank rental fees, despite spending over $3,000 with them annually for over ten years. . The collection company ceased collection action once Amerigas was unable to provide a lease agreement.
I keep receiving an incorrect bill for over $400.00 on a property that was sold over 2 years ago for services that happened in the last 12 months. They're billing the wrong person. I explained that I closed the account and the bill should be sent to the new home owner. They have not fixed the problem still after 3 phone calls = 3 hours. Very Disgruntled -********
I have been with the previous company and they they merged and It was ********* I been with them since 1988. I was told in 2023 that if I stay with the company they will give me 2024 and 2025 free tank rental. Guess what I have a bill 6/25 for #***,00. And they continue to add late charges while I get and answer what to do. I also asked them for my original contract and to email it to me and who signed it and their supervisor happened to be ********. instead of Africa or ***** said we do not have that information. She said i... read more
Amerigas is not trustworthy, customer conscience and excels at bad faith business practices. All customer service calls go offshore followed by a usual hold of at least 30 minutes. (My experience) outrageous charges and robbery without a gun when you cancel service. I am 2 miles from their local facility and had their tank drained and positioned for easy pickup. 30 minutes and the pickup was complete. Now I receive a bill for $419.98 for picking up THEIR equipment! No notice, no explanation just a bill. I have written them t... read more
I recently realized that my privately owned propane tank had a leak and was completely empty. I normally have auto-delivery of propane so I called in to tell them not to deliver propane to my house. Amerigas insisted on sending someone right away to my house and sent a local driver out to check out the tank. He confirmed the tank was empty and likely had a leak. He proceeded to put propane in the tank to "check" the leak, he stated it would be a couple of gallons. The leak was verified and the tank was flagged for non-use. A... read more
After many unproductive conversations and 2 attempts to purchase tank, we've been denied. -Lease charge increased by 12% over past two years. -Amerigas prices for filling the tank are markedly higher than local market.-Amerigas frequently adds new fees. Amerigas can impose at their discretion.-Amerigas entered our property without notice to install a tank monitor, permitted by contract. We are responsible for ensuring safe & unimpeded access, including keeping entry gates unlocked and clearing hazards. **************** view,... read more
Crooks! Canceled service in June 2025; asked when will they pick up their tank? There will be a $420 charge to pick up their tank, was told by AmeriGas. Ok, just to get rid of them, we'll do it. But we have over $525 in our account that we made monthly payments to them for our propane. As of June we have NOT got any of our money back. Even if we pay $420 to pick up their tank, we should still get some money back. Plus, the tank has 40% propane in it that AmeriGas is supposed to buy back, AmeriGas said. It is now, Sept 2025, ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,094 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 9:00 a.m.