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AmeriGas Propane
- Propane
- Lebanon, TN
About this business
Location details
926 Carthage Hwy, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Again... My delivery was supposed to be 2 days ago I am about to run out of gas . This happened to me too 12/24/22 no hotwater and couldn't cook for Christmas I had to flag down a driver and he was coming from MIAMI......to my neighbor hood no drivers I thought the holidays was over .Now they said it will be here tomorrow I have zero....faith my delivery was due on the 22nd
I would give them zero stars if possible and would encourage anyone who still has Amerigas as their propane provider to switch. Here are my complaints over 2 years of having them as my provider before switching. 1. They charge at least $.70 more per gallon then other providers in my area. 2. The charge $25 in extra fees on every delivery that other providers do not charge. 3. During January 2022 and January 2023 my tank got so low that they had to come out for an emergency delivery even though I was set for auto-deliveries. ... read more
Worst customer service ever - I ordered propane 2 weeks ago with a delivery date that was supposed to be LAST week - but now with a week overdue from Anmerigas delivery , I'm down to 3% gas and when I call for delivery update . with an answering service now in the Philippines - they say that they CANNOT call locally or call dispatch to see where my propane is - and this is on a PREPAID order - disgusted and frustrated and COLD
Worst company ever. Overseas phone reps who don’t know what they are doing or saying. Poor follow up, expensive propane and false promises.
This company is complete trash and I am canceling my service with AmeriGas. I paid for gas to be delivered to my property on October 5, 2023. When full, the gas lasts one year for my home. I was charged $365.29. The gas lasted less than 90 days. It should also be noted that the delivery driver on Oct 5 did not leave an invoice. Further, it should be known that my last invoice dated Sept 30, 2022, the gas lasted over a year. So, I know I was not delivered the full amount of gas I paid for. This company is notorious with not d... read more
If I could zero stars I would. I have been a custom for 10+ years with Amerigas. The last 2 years (ever since they got rid of all my local branches) I get charged for “not filling my tank enough” an it’s also been the second year in a row that I scheduled a January delivery, received a delivery date and they have not shown up. I live in Michigan, scheduled my delivery while my tank was at 30% and we have recently had -25 days today was my delivery date 1-22-24 and I’m now at 15% propane with more cold weather on the way and ... read more
I have been a customer of Amerigas since 2000. I never has a problem until they off shored their customer service department. Now customer service is horrible and there are no local reps that you can speak to. I have been trying to get a delivery since 1/4/24. I have called numerous times and have been told that it would be delivered within 24 hours. It has not happened yet and I am at 27 % and it is cold in my state. I cannot get an accurate delivery date and have even been told that I would get a delivery before I run out.... read more
I was charged double the going rate for a fill in November 2023. When i called the local number to ask why i was directed to someone in another country who can't speak good English and was no help in resolving my problem. They went on to say I had signed a contract to lock in a price. I did not sign anything or agree to this and we don't even have a local office near us. I called other local propane companies to get the going rate and found out these charges were more than double the going fill rate. I decided to switch comp... read more
AmeriGas is the biggest fraudster gas company I have ever seen. We have been without gas for 3 days now. Paid the expedited fee, for no reason because it has still been 3 days. Have been made multiple promises to come fill it and then no one shows after I miss an entire day of work for no reason. I cannot wait for them to come fill this tank and I cancel my service. Tiger fuel has offered to buy the tank from them and take over all future fillings. AmeriGas you should be ashamed of the customer service, lack of techs to deli... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,167 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 9:00 a.m.