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AmeriGas Propane

1.3

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Location details

624 Industrial Dr, Camp Verde, AZ, 86322, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.31,244 reviews
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Anonymous 
10 months ago

How do I file multiple formal complaints.1 Our account was never set up properly 2 After figuring this out, we chatted and ordered mpre propane. Afterwards, not only did our break but we got our propane delivery BUT THE GUY VLAIMED WE WEREN'T HOME AND LOCKED THE ********** WE CHATTED AND VALLED MULTIPLE TIME WITH NO RETURN PHONE CALL OR FIX ON THE ACCOUNT.I have VIDEO PROOF THAT THE GUY DIDNT RUNG THE DOORBELL EVEN THOUGH THERE WAS A TRUCK THERE 4) THEY WERE SUPPOSED TO COME AND FIX IT, CALL TO ADDRESS THESE ISSUES AND WE GO... read more

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Anonymous 
10 months ago

called to schedule cancelation of service before move. they locked our tanks a week early. tried to get service restored, and was lied to by several customer service **** about steps in the process. saying i was scheduled for hook up, then calling the next day and the service *** saying the account was not set up properly and they do not have anyone to come reconnect and i was never scheduled for service. then again calling after that was fixed and being lied to that we were next on the technicians schedule, called again aft... read more

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Anonymous 
10 months ago

Amerigas tried charging me for their leaking tank. Never again. Their prices per gallon are twice as much than other propane companies. I have changed. 

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Anonymous 
10 months ago

This company has to be the worst supplier out there. Not only do you get a foreigner to talk to, they cannot even take the money out when it is due. Just recently we switched to a different supplier due to it being cheaper. Amerigas charged us almost $400 to pick up THEIR tank. Buyer beware of this horrible company. 

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Anonymous 
10 months ago

DO NOT USE AMERIGAS...TERRIBLE UNETHICAL COMPANY - THEY CAUSED A LEAK, CAME TO FIX IT, BUT TRYING TO MAKE ME PAY A **** FOR THE FIX. THEY WON'T EVEN LET ME SPEAK WITH A MANAGER AT THE COMPANY OR SOMEONE AT THE ************* Ordered propane as a new customer. They performed a tank leak test. The technician cross-threaded the plug when done. Then they came and filled the tank. After that, I smelled propane, which led me to find the cross-threaded plug. They came out to fix it, however charged me $350. I should not be paying fo... read more

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Anonymous 
10 months ago

After 4 calls to have a propane tank removed, I finally got customer service in *****. The representative was not fluident in English. I finally got a date scheduled for pick up. I asked the customer service representative if there was a cost...the response was "NO CHARGE...NO CHARGE." I have received a bill for $136.88. I feel the NO CHARGE statement was made by an America's representative and is valid and I do not owe it. 

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Anonymous 
11 months ago

I was on a keep full account and they ran me out of gas two ******* in a row. Horrible company and even worse customer service people. 

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Anonymous 
11 months ago

The most unethical company in the UNIVERSE. Mystery fees, missing payments, 30 phone calls to straighten their mess out - or keep getting charged fees. They hope people run out of stamina and just pay, pay, pay.I TRAPPED WITH THIS COMPANY. I WOULD HAVE TO PAY TO REMOVE MY 500 LB. *****, 35 YEAR OLD TANK. 

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Anonymous 
11 months ago

Amerigas deserves a negative score, one star is way too generous. After numerous failed deliveries of propane promptly during the cold winter, and numerous calls trying to resolve the issues, we decided to cancel the service around July 2024, and finally spoke with someone who had cancelled the service in November. Even cancelling services took numerous calls. But the tank was left on my driveway from 11/24 until 5/25, six months later, and Amerigas wants to charge us $428.68 for pickup and service charges. Amerigas is unabl... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.3 star rating with 1,244 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open at 9:00 a.m.