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AmeriGas Propane
- Propane
- Camp Verde, AZ
About this business
Location details
624 Industrial Dr, Camp Verde, AZ, 86322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My family members spent 2 weeks without propane even as there is a credit on the account for 2000 and they are on auto fill. After the propane was delivered, we were informed that it would be another week before it would get turned on because an inspected needed to approve the restart. Therefore, my sick and elderly family members will be in a home without heat during the coldest period we have had in over 7 years for 3 weeks. When we call the corporate office we were on hold for 2 hours and no one ever picked up. Please inv... read more
?? AmeriGas Propane, Friends Please Read ??Im absolutely appalled by the serviceor lack thereoffrom AmeriGas, especially when it comes to caring for vulnerable customers. My ********** mother, who relies on propane to heat her home, has been left without gas for over 4 days in below-freezing temperatures, despite being on their automatic refill program.Heres what happened:An order for a refill was put in on 01/01, but they never delivered.On 01/25, when her tank was completely empty, she followed up, and they promised delive... read more
Charged more than told, online system is not working properly, I scheduled reoccurring fill up online and scheduled online for fill up and never received propane, called and was told I never scheduled any thing. Im now out of propane and it is -1 ******* out! And was told by costumer service to get a new company. Plus my tank was not filled completely from the one *** the did fill it. And was told three day for that but it was evening on the sixth day. Bad business! Making people suffer in the winter because they do not care... read more
This company must have 6 year old kids running their billing department! I am still receiving "Past Due" notices for a credit left over from a year old pre-buy incident that I had to get BBB to assist in clearing up., Now they are back at it again! I swear they are preying upon senior citizens just hoping we will forget and send them $$ which we DO NOT OWE..
The absolute worst customer service I have ever experienced. They sold customer service overseas. I recently bought a home, and ran out of propane in the ********** with a low of 7 degrees today. I found out Amerigas owns the tank so I called them for an emergency delivery on a Saturday. Here is how the call went:Me: you own the tank at my home and we just moved in. We ran out of propane so I would like to schedule a delivery. Her: do you have an account?Me: No we just moved in ***: you can't schedule a delivery without an *... read more
This company is the biggest joke I have ever dealt with. They failed to hook the gas line up after filling it, rendering the gas useless. So no heat during the 0 temperatures. I have called daily for a week and been assured someone would be there in 24 hours and it's been over a week now and still not done. Nothing but lies and empty apologies
cant even do one star. ******** services has been terrible. ******************** acts like they do not care. Have paid them and 12 days later still waiting with 0% for 4 days now. Called 4 days straight and have been on the phone for over 7 hours this week. Still not even a delivery date even though i was promised next day on thursday. Its now friday and they have no record of this. if they did not have 900 of mine I would go elsewhere by now but the sadder part is house is 39F and all i hear is im so sorry for that...
My current tank level is at 10%. I ordered my propane on Jan 9th and my delivery was supposed to be between 01/16-01/20, it was rescheduled to Jan 18, then to Jan 19, then to Jan 21 with no show on Jan 21 and no call. It is now Jan 22nd and no one can tell me my delivery date. I am now on hold to speak to a team specialist/supervisor which has been forever and currently still on hold. I use propane for cooking, heating and hot water. I have never dealt with this kind of issue with Amerigas. ******** ********.
Terrible company, would never recommend. Would not fill our propane, drove to our house and drove away and nobody on the phone could make sense of the reason. Ran out of propane for heat in the middle of the night even though an urgent fill request was put in. When asking to speak to a supervisor over the past week at constantly put on hold and then transferred to a survey and hung up on. Have been on hold for hours with this s***** company and nobody can connect us to a supervisor.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.3 star rating with 1,244 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 9:00 a.m.