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AmeriGas Propane

1.3

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Location details

313 East Macarthur Ave, Suite 1, Cobleskill, NY, 12043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.31,183 reviews
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Erica M's profile image
Erica M 
2 years ago

AmeriGas is apparently sold. If you need help, you have to talk to somebody in the Philippines. I live in the mountains North Carolina; our Weather is nothing like the Philippines; our Weather is hot temperatures in the summer, and zero temperatures in the winter time; they have almost let us run out two times. It’s very hard to get through and for them to understand what we are talking about. I do not trust them, and it’s ridiculous. That’s ridiculous customer service that is not American customer service. How is someone in... read more

Marissa M's profile image
Marissa M 
2 years ago

If I could give no stars I would. Back in November of 2023 both my husband and I called into AmeriGas seeking resolution of the propane not feeding to our house correctly. We have 2 daughters and were left without heat, hot water, and a stove. Propane is our primary source. A week went by and AmeriGas didnt call either my husband or I back. They didnt show up either. So with that being said we called another propane company and they came out ASAP. They swapped the tanks and the regulators and didnt leave until they ensured e... read more

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Dee R 
2 years ago

I ordered propane 10 days ago and paid for it and never got it! 

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Patsy P 
2 years ago

Very poor costumer service. Delivers gas to wrong address and refuses to fix the problem. You never can talk to anyone that can help you with your problems. They take your money and then mess up and will not fix it. I advise no one to use this company. 

alan g's profile image
alan g 
2 years ago

Today is Friday, January 19th. I ordered propane from them about January 10th. I was told that they would deliver by January 16th. I still have no propane. They have a call center in the Philippines. No one local to talk to. Piss poor service. I can not give them a low enough number. I still have no propane and the next few days the temperature will get town to 7 degrees, again and again. 

sherri g's profile image
sherri g 
2 years ago

Highway Robbers! The average price for residential propane is 2.15-2.40 right now in Ohio. they are charging me 4.16 a gallon. They tried to pacify me with 100.00 off and a gift card for 100.00 Still leaves the price of the propane at 3.409 cents. I paid 2.50 per gallon in October and prices are down so why the hell am I being charged 4.16. that is complete garbage! because since you have their tank you have to have their gas delivered. Well! not for long I am getting rid of them. they can shove their tank up their A$$ 

Alex S's profile image
Alex S 
2 years ago

If I could give negative stars I would. We were customers of this crooked company for a miserable 4 years, I couldn’t wait to sell our house just to never deal with them again. We sold our house in October and received an invoice we would be getting $800+ refunded for closing our account. They spelled our name wrong!! So we called to have them correct the spelling on the check. We have waited 3 months and they have still not corrected or sent out a new check, and now randomly they’re saying I’m not an authorized account hold... read more

Mary B's profile image
Mary B 
2 years ago

If I could give less than 1 star I would. Called four times in one week and still no gas. Each call takes at least 20-25 minutes. Extremely frustrating. 

Leslie C's profile image
Leslie C 
2 years ago

The worst company for communication and follow-up. They are not forthcoming and leave their customers out in the cold with misinformation. They are unavailable after 5pm PST and have no idea when deliveries will be made. 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.3 star rating with 1,183 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.