AmeriGas Propane

GREGORY M 

on BBB

3 years ago

Never will do business again with Amerigas. I called to have my tank filled with promotional fee of $1.79 per gallon. I stated to her that I do not want any extra fees and she said there will not be any. I also inquired about how to get my money back if my tank did not use all that much propane, she said I could call and get a refund once the propane was delivered. The lady asked how empty my tank was and I told her it was about 18-19% full she then calculated how much was needed and charged my credit card. I get the bill an... read more

JERRY C 

on BBB

3 years ago

WORST COMPANY TO COMMUNICATE WITH ON BILLING.AS LONG AS YOU'RE PAYING, ALL GOOD. HAVE A PROBLEM,,,,,,, WELL THAT'S A PROBLEM!!!! THEY ARE BILLING ME TWICE FOR SOMETHING I NEVER WANTED, BUT I PAID JUST TO GET PAST ALL THIS. NOW THEY ARE TRYING TO BILL ME AGAIN FOR EVEN MORE!!!! AND KEEP ADDING INTEREST TO A BILL I DON'T EVEN OWE!!! THEY ARE NOT MY PROPANE COMPANY, BUT THEY KEEP SENDING ME BILLS!!! THEY ARE NOT GETTING NO MORE MONEY FROM ME!!!!!!!! PLEASE HELP 

Brittany D 

on BBB

3 years ago

My propane pressure was low so they sent out a tech to test it and yes the pressure regulator was bad. The tech replaced it because it was well within warranty (2 years into a 5 year warranty term) and told me I wasn't going to be charged because it was a warranty replacement. 5 months later I get a bill stating I owe almost $300 for the service call and "low pressure concern". No, I don't owe this bill. It was caused by their faulty equipment. This is for a service location in Pahrump, NV.