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AmeriGas Propane
- Propane
- Palmer, AK
About this business
Location details
6951 East Blue Lupine Dr, Palmer, AK, 99645, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After repeated calls to company, of low gas levels, and company promised expedited refill, Amerigas failed to respond to promised action. Tank is now empty.
We ordered propane at 25%, ran out before delivery date, wanted to charge us $****** for emergency delivery after we paid $1376.00 for 200 gallons of fuel. We are in our seventies and on a fixed income, could not afford any more. They would not work with us to pay the extra the next month. They are charging almost $5.00 per gal. and we found a supplier that charges half that amount. Then we canceled the order and asked for a refund, and to close our account. They in turn charged us ****** to remove THEIR the tanks and ******... read more
The worst scam I have ever seen. AmeriGas will not come out unless you check a box to have a leak check for $140 dollars. The service guy literally sprayed a bottle of soapy water on 2 fittings and I was billed the $140 dollars. Even worse when I tried to resolve the issue I was connected with a representative who could not change address information of billing data.The company keeps you on the phone wanting you to hang up. They have the monopoly on the east coast of ******* buyer beware if you are thinking of using this com... read more
I would leave a Zero if that was an option. RUN, do not walk, away from Amerigas Propane. As directed, they filled my tank to 40% on December 31, 2024. We woke up on February 21, 2024 with the tank at 5%. Another company we called (that well be switching to) said he had never seen such a mess of connections on our tank. Our tank never had the protective cap that covers any of the connections either. Apparently, at the last delivery, the connections were not secured correctly. Going on their website to cancel an order or your... read more
When trying to leave Amerigas for another Propane company with better rates, I was sent a bill for them to come and pick up THEIR OWN propane tank. The bill was for nearly $500 dollars!! They use this strategy to punish people for leaving them or to manipulate them into remaining under contract. There is no way this overpriced fee should be allowed.
I don't even want to give them 1 star. Although I'm on auto-delivery and auto-payment, my tank was went to zero. In the dead of winter in between snow storms, I didn't have heat, a working stove, or HOT WATER and my 89-year-old mother living with me. Call after call, Amerigas gave me the complete run-around and told me what I wanted to hear to get me off the phone. Their customer service ***** who were definitely not local, can be compared to a impenetrable wall of vague but polite canned responses....totally and utterly ine... read more
This is a horrible business. When you pay for a refill, it takes 10 business days after they process your payment to deliver your gas. Then they send you a message that your delivery is scheduled, and they don't show up, with no apologies, nothing. You are virtually at their mercy, especially in the dead of the winter.If you have an option, please stay far away from this company. Worst off, their customer service is useless. Where ever they are in the world, they have been programmed to repeat the same thing over and over ag... read more
I am on always full program. My last fill was in August 2023. In 2024 I was charged tank rental but they didn't keep the tank full. During a major winter storm in January 2025 I ran out of propane at which time they blamed the storm for not being able to fill. It should have had gas because of the always full program. I was charged 3.43 per gallon when they did fill and I was quoted 2.39 per gallon if I were a new customer. Purely price gouging. Their customer service is beyond awful. You can't talk to a local office. You ta... read more
There system is designed to intentionally hide your account dollars.Meanwhile determining fuel amount without telling the customer how much money is available in there account for the fuel. Leaving a blind spot for them to say well you got gas and no left over funds. It is criminal.Or fills that way
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,142 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.