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AmeriGas Propane

1.1

About this business

Location details

5430 Louisiana 27, DeQuincy, LA, 70633, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.11,005 reviews
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Linda P's profile image
Linda P 
a year ago

Worse customer service ever! Entirely all their fault that we had no gas! Gave us panic attacks! Gave us the round around. All they had to do was send a person to do a 5-minute job of taking the lock off of our gas coming into the house. We had no heat, no cooking gas, no hot water. Could not cook, no hot showers, had to order out for food. We are seniors. It took them 4 solid days before they finally sent someone. Made several calls. Called Corporate Headquarters! Still not happy, they treated us like I don't care and/or I ... read more

Susan N's profile image
Susan N 
a year ago

Just as dishonest sneaky liars..won't return the federal ************* Lied multiple times about making appointments to come retrieve their tank..you will be so so so sorry! DO NOT USE THIS COMPANY! I'd give it a minus zero if I could. They should not be allowed to conduct any business whatsoever.!! 

Stephanie H's profile image
Stephanie H 
a year ago

Thieves, I bought this house a year ago in April. No name on tank, called several companies no account for this address, nothing in sale from house either. Had tank filled 2x, in Dec the previous owner stopped and told us he took his name off propane account, we asked which company, he said Amerigas, so I called explained the situation and rep told me that when I needed a refill to call set up account or have them come pick tank up if u did not want to use them. A week ago I come home 5 months after I spoke to rep. **** gone... read more

Brenda F's profile image
Brenda F 
a year ago

If I could indicate zero stars I would. I closed my account - at agreement's end. I paid for a final fill, and I purchased my tank. It took more than three months, calling and speaking to call centers in *****, without satisfaction. I ended up having to write to the **** and chairman of the board, and sent letters to every US based office I could find until four days prior to our contract end - someone finally called and allowed me to close the account, purchase the tank (which I had to argue with them because they kept tryi... read more

Melly C's profile image
Melly C 
a year ago

Worst call center customer service in History. It should be illegal. Who owns this company? How do you get past the Rogue customer service agents to a real person that doesn't mess with your bills and deliveries if they are having a bad day? 

James S's profile image
James S 
a year ago

Wow. I am not on the billing for a property I own, the renter is on the billing. I got sent to collections. I called and got the most useless person on the phone who could only repeat what was on the screen in front of me. Obviously from *****. What a terrible company. What a waste. I wish I could give a zero 

Renee G's profile image
Renee G 
a year ago

As other reviews have stated.....This company is Horrible. The reps say one thing and that is not what happens. Called twice, two days in a row to tell them to tell the driver to call me because I have 7 dogs , fenced property and a locked gate. Both times I was assured I would get a call the day before and guess what? NOPE. The driver showed up and called me from his phone in the driveway. The dogs were going nuts barking at this man. **** of a time herding them into the house so I could drive to the gate and open it. When ... read more

Marcia S's profile image
Marcia S 
2 years ago

I wouldn't even give one star if that was an option. After 40+ years of using the same company, they took it up on their selves to install a device for auto refill. 2 weeks after having my tank filled, they came out to try to fill it again. No gas has even been used. Then when it got down below 30 percent, I can't get an English speaking person and now down to 10 percent and still no gas!!! All phone calls go to somewhere else. I can't even get hold of them to tell them to come get their tank out of my yard. I will never rec... read more

Felicia M's profile image
Felicia M 
2 years ago

Amerigas is charging $4.36 per gallon of propane. The average in my area is about $3.29. I have contacted them asking about the market proce and why it is high compared to other places in the area they just say it's due to the season. I will be canceling with them and going with a local company. 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.1 star rating with 1,005 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.