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AmeriGas Propane
- Propane
- Kulpsville, PA
About this business
Location details
1014 Forty Foot Rd, Kulpsville, PA, 19438, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
We had AmeriGas at our second home in ** for the last 7 years. From the very first winter when we ran out of propane while on a refill schedule to our very last experience of them taking 6 months to pick up their tank after we switch services, then try to strong arm us into signing a blanket liability waiver for the pickup even for negligence and finally charging us nearly $450 to pick up their tank - every single customer service *************************** we had and we had plenty, was absolutely horrible, non-productive, ... read more
Should be zero stars, but I have to select one. I bought a home and started up service with Amerigas because their tank was already on the property. I assumed propane prices would be in the same similar ballpark among other propane companies. 8 years later, I had a leak which Amerigas failed to fix properly, so I fixed it myself and decided to look into other companies. I found out I could have been getting propane for LESS THAN HALF the price for 8 years. So I tried to terminate with Amerigas. They make it VERY difficult. I... read more
They sent emails showing a special for summer fill. The email clearly says at checkout. I tried to enter this system and it didn't work. So, I called and entered an order for fill up in automatic system . Same day I received the email. Saved email. Then I went in to pay for my order a few days later same problem couldn't pay w/ o assistance. Then they said the Summerville was to be ordered ahead of time. Even though it says at check out. Checkout is when you pay. They didnt honor their word. Im extremely upset.
Ridiculous service fees and terrible customer service, canceled there services and they sent me a bill for over 500 dollars to pick up a disconnected tank.. cant even reach them on the phone.
Amerigas bought my original propane gas provider and my service went to s*** I ordered a refill for my tank and their delivery driver said that he couldn't access the tank the same tank that the original company (American Propane) had serviced for years prior to being sold. I paid rental on this tank for 26 years, cancelled my account and called for scheduled pickup and I couldn't get a pickup date/ time several phone calls later with persistence they gave me a pickup appointment in which they didn't show up for Then they ch... read more
Ideally, this would be a 0 star review. AmeriGas provides the absolute worst customer service. Failure to answer or return calls, failure to appear for scheduled appointments, failure to ensure customer safety and failure to comply with applicable law. Avoid at all costs.
After one of their employees failed to properly update the delivery request they overfilled my tank by ***** and left me on the hook for the bill. Then they came and pumped out all the gas, sent me a bill, and never processed my refund. Their idea of conflict resolution was to send through the request to get me the refund. As if this wasnt money already owed to me.
I agreed to $44 per month since I could not afford the deposit of $500. Now, they are debiting my checking account today for $118. I live on SS and cannot afford more than $50. I never agreed to this. They don't care. I will be filing with Public Service Commission. Terrible company.
Worst customer service ever My Husband passed away 3 years ago and I called to have the bill changed to my name. After numerous attempts to reach a representative, I finally got through to an agent to make the change - not an easy process at all. They made me open another account which was fine. Then I received a bill to remit for payment which I did. Then I received late notices with fees attached. I called them back to find out what happened to my payment. They had applied my payment to my husbands old account and we resol... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.3 star rating with 1,252 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.