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AmeriGas Propane
- Propane
- McFarland, WI
About this business
Location details
4117 Terminal Dr, McFarland, WI, 53558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sincerely hoping they go out of business. Their shared meter pricing is actually illegal. They price shared meters by taking the monthly reading on the meter (in hundreds) and then dividing that down into gallons and rounding up. So, if you use .01 gallon of gas, they can read that on the meter, then they round you up to 1 gallon used. And someone is paid $12/month to come manually read the meter to illegally charge you.
minus stars!!!! worst company ever! lack of customer service, non professional, empty promises. Have been dealing with this company since March of 2024 for a bill that was already paid and account has been closed due to selling of home. Here we are in October of 2024 and the bills keep coming with late fees. I've called three times to their dispute department (what a JOKE) which is outside the ** and have received broken promises to rectify this matter by canceling out the balance and closing out the account. This has been s... read more
Began the process of cancelling Amerigas a couple months ago by sending an email. Nothing, no response, no acknowledgement. Making arrangements for a new service provider I need the tank moved and gone so I spend 4 hours on hold on two separate phones when going through the online prompts for "problems with an account", because there is no online way to close your account. After four hours of hold time, I used another phone and selected new customer, and they picked up on the second ring. Because of the long hold time my wif... read more
This company charges fees if you cancel. hiding issues in policies that cost if you terminate.
I was told your tank has to be at least 50% or less for them come out to top your tank off. I live in **********, ** and we were impacted by hurricane ****** on Friday 9/27/2024. I called on Friday 9/27/2024 to request for them to come out and fill our tank on Monday 9/30 and I was told by a foreign customer service person whom I could hardly understand that a delivery would by 10/7/2024. If I wanted it sooner an additional cost of $300.00 would be added. She was a horrible customer service person. I don't recommend this com... read more
Can't deal with these people. They want to charge you for everything. I was paying rent on tank and paying for propane, but they want to charge to repair their tank, then want to charge me to pick up their tank. I no longer use propane.
Nothing but problems from the start, can't talk to anyone you can understand, transferred multiple times because they don't know what your asking or don't know the answer. I finally got tired of it and switched to all electric. I called to cancel the service and they said they would issue me a credit for the unused propane. I received my receipt and it just so happens that the tank pick up charge is exactly what my credit was, what a joke!
I am currently sitting with zero power in my home. I called Amerigas several days ago and I was told they would not fill my tank for 2 weeks as all their customers are on a strict schedule. I asked if there was an emergency delivery option, and I was told no. Today, I logged onto the website and learned that an emergency delivery is an option. However, they want to charge a whopping $450 for the *************** check. My tank is a residential 250-pound tank. The fuel is in addition. I called other local companies and learned... read more
Amerigas has the worst customer service I have ever experienced. I order a fill up on our 500 gallon tank in January of this year. Mind you, you have to oay up front, so $980. The day they delivered, the driver processes the service ticket before they filled the tank stating that the tank was being filled to 80% capacity. However the driver only filled the tank to 40% capacity stating in a hand written note on my delivery receipt that I needed a new tank, so they could only fill it half way. One week later the tank was deliv... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,089 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.