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AmeriGas Propane
- Propane
- Mount Airy, NC
About this business
Location details
1766 South Andy Griffith Pkwy, Mount Airy, NC, 27030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
On Sept 14, 2024 I called the local company, got a menu on VM, used prompt for gas leek on an outdoor propane grill. Response was a technician would be sent out to my residence. About 2 hours later one showed up-checked the grill found a leak and disconnected the gas line to our in ground tank. Took him ~ 5 minutes to do this. He then proceeded to check our other gas appliances, which I did not ask him to do--gas cooktop- 1 minute, dryer-2 minutes, tankless waterheaters, inground tank. I asked how much this would cost-said h... read more
First there is no AMerigas office in Watkins Glen NY they have been closed for many years. I called Friday 12/6 late 5:40p and notified them I was out of gas. I ended up calling 3 times as I was out on hold for over 25 minutes and disconnected. The representative told me we would have an emergency delivery in Saturday 12/7. Again I called 3 times, with long wait times and disconnections. They told me I would have delivery Monday AM. It’s now 12:48 and no propane. I’ve called 2 times today. They assure me I will get propane t... read more
I sold my home and the purchaser did not want to use AmeriGas. I used their online chat service to close my account and request a pickup of the tank. One month later, the tank is still on the property, they cannot provide a date as to when the tank can be removed. Their overall service was poor, too often I had to call and ask for a delivery, when on their auto deliver program. I should have canceled a long time ago before I moved.
Worst company to ever do business with! Don't waste your time they will do nothing for you but rip you off! Charge you unnecessary fees and won't give you a customer service person to talk to that speaks english!
Unable to get customer service. After ***** on the phone, was disconnected over and over again. They took a prepayment but began delaying service. And now am unable to contact them to refund me or deliver propane. Recommend never using this company
If I have to dig my frigging 500 gallon tank out of the ground, and switch from Amerigas, I might do it!!!! I've had a couple of issues lately, and I can't reach a customer representative that isn't from frigging India, and who I can understand!!! Please go out of business you losers!!!!
The Worst Company Ever!! I worked for a company that was sold to amerigas. Their policies lost massive amounts of customers. Managers had no ******************** experience at all, and they wouldn't listen to common sense ideas. If I had it to do over, I would have left the day ***** Gas was sold. It was one horrible experience!
Amerigas customer service is horrible. I had a ******************** leak that they were unable to detect. They did not try to help restore our propane service in a timely manner.
Absolute worst customer service ever. Their phone numbers direct you to a call center in ***** and are less than helpful. I finally got a number to a a corporate office and reached a receptionist in the ** where they told me I would receive a call back and never did. I have had their service for 10+ yrs and am on a plan where they come and top off my tank every month (to avoid a huge bill for filling the whole tank), my bill is generally $10-$30. My last bill was $700....in a period where I used ZERO gas since the previous b... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,192 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 7:00 a.m.