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AmeriGas Propane

1.2

About this business

Location details

8101 Dorsey Run Rd, Jessup, MD, 20794, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
1.21,169 reviews
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Maria T's profile image
Maria T 
2 years ago

AmeriGas is a predatorial business. I called to sign up and schedule a delivery over the phone. Delivery was made April 1st. Then four more deliveries have been made within a 25 day Period And I have been charged an absurd amount. Why? Because The person who signed me up enrolled me in automatic refills without my consent. The most recent refill as of today cost me over $100, and wasted their drivers time to go all the way out to my property in the mountains and fill it only 10% When I called to speak to their customer suppo... read more

Cynthia P's profile image
Cynthia P 
2 years ago

Worse company ever! 0 stars!!! Had to pay ****** for nothing. The employee they sent out to so our survey was very rude and did nothing to help us. Do not recommend. Read reviews, it pays in the end. 

Verner R's profile image
Verner R 
2 years ago

Competition for poorest customer service is fierce these days, but I think this company is hands down the winner. When you have a problem, it is almost impossible to speak to a person. Walk-ins at their local location are not permitted. Their local phone number connects you to their automated 800 number. When you finally do get a person, they are in another country and very difficult to understand. There is no urgency for them to resolve your issue, and if they schedule someone to deal with it, it may be weeks away. I never ... read more

David R's profile image
David R 
2 years ago

I would give this company zero stars if I was able. Terrible customer service, Terrible people, price gouging is the norm. They obviously don't care about anything except the bonuses they get. They also treat the employees like slaves. Run for your life. The whole company is unethical and uncaring. 

Lindsey H's profile image
Lindsey H 
2 years ago

The WORST company with the WORST ethics. My tank was picked up with 48gal propane remaining, which I was told would be refunded to me. After 3 MONTHS of waiting and calling every so often to check the status of this refund, today I am told that all of the other agents I have spoken with have told me misinformation and that there was zero propane remaining in my tank. THIS IS A LIE - when its time to actually make the refund, they LIE to get out of getting customers the money they are OWED. Customers BEWARE! This company is S... read more

Jeff G's profile image
Jeff G 
2 years ago

Don't use exchange tanks, have had valve problems 2 out of 3 tanks, one valve wouldn't open and the other valve leaked. They are dangerous to use. 

Morgan D's profile image
Morgan D 
2 years ago

HORRIBLE! Literally the most unhelpful customer service I have ever encountered. They rented me a faulty tank that was leaking. Both unsafe and very expensive for me. They have offered no help and have tried to further upcharge me without addressing the faulty equipment. STAY FAR FAR FAR AWAY FROM THIS COMPANY! They deserve - 100 stars. Whatever the worst possible rating. I'm mad I have to give them a single star. 

Neill T's profile image
Neill T 
2 years ago

Terrible company. Avoid at all costs! Literally the worst in so many ways. 

Nancy B's profile image
Nancy B 
2 years ago

This is the worst company I have ever dealt with. After numerous issues, I'm now waiting for the tank, FULL of propane, to be picked up. It's been sitting in my yard for 2 months and today I'm told it will be another 2 months. In the meantime, I continue to be harassed to pay the bill for the over priced propane that was never used and sitting here for return. It's a nightmare trying to speak to anyone who can make a decision. After dozens of calls, I've yet to receive competent service. Love how they call the employees, exp... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.2 star rating with 1,169 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open on Monday at 7:00 a.m.