AmeriGas Propane

david j 

on BBB

a week ago

I canceled my lp gas service with Amerigas on 9/25 because they were charging $175 a year tank rental for a 100lb tank .I asked if I could return the Tank myself and they said No I didn't have to worry about it.After a year later on 9/26 they came and picked up the Tank and sent me a bill for $445 . Totally outrageous!!!.I called and was put on hold for 45 minutes and no one picked up.Terrible Service do not use Amerigas 

Jason D 

on BBB

a week ago

Never use this company. The hidden fees and lack of knowledge on the staff makes this company a joke. 

trevor b 

on BBB

a week ago

I had recently moved into a rental property that had an AmeriGas tank and it was empty. I needed to get it refilled, but the soonest that AmeriGas could come out was weeks out and I needed gas sooner than that. So I got a local gas company to replace the tank and canceled my account with ********************** not having gotten any gas delivered by them under my account. They are charging $430 as a closing bill. I had a resolutions supervisor. Tell me that these charges were invalid, but she later came back to tell me that t... read more

Randy M 

on BBB

2 weeks ago

We have had Amerigas for about 10 years. Initially there was no charge for tank rental but 7 years ago they started charging $180.00/year tank rental in addition to their outrageuos non-competitive rates for gas. We tired of paying $180.00 per year for tank rental. We called (couldn't do it online) to cancel the service and have the tank picked up. We were informed we would not receive any credit for the gas still in the tank AND they were charging us $400 to pick up the tank. I will never buy from Amerigas again.Amerigas is... read more

Craig Y 

on BBB

2 weeks ago

When we bought our home in mebane,** in 1996 our propane provider was ***** fuels. They were honest, hard-working, trustworthy and honorable people and company. Unfortunately, they were bought out by Americas a few years back. They have done a 180 to put it mildly. They will charge you for 150 gallons and deliver probably 80 or 90. A week later when you check the tank and see whats going on and call and complain. They will send someone out and say you have a leak and they will charge you 175 to 275 to fix the nonexistent lea... read more

Curt J 

on BBB

3 weeks ago

Had the company for years kept them out of loyalty to the local business. But as I have found out loyalty only goes one way. DO NOT DO BUSINESS WITH THIS COMPANY MATTER WHAT. I is shameful 

Carl P 

on BBB

3 weeks ago

I am writing to lodge a formal complaint regarding an incident at my rental property. When my former tenant moved out, an AmeriGas employee entered my property without my permission and locked my propane tank. The propane in that tank was fully paid for and belongs to me as the property owner. At no point did I authorize AmeriGas to enter my property or to place a lock on my ******* addition, AmeriGas has attempted to charge my former tenant an unauthorized $240 fee for locking the tank. This charge is improper, as the propa... read more

James H 

on BBB

3 weeks ago

Amerigas prices were almost twice as high as other providers. The communication on delivery was poor. They also have a $299.00 charge to pick up the old tank after you stop their service. This service was here when we moved into this house. If I had known i would have changed immediately. Very disappointed. 

chuck l 

on BBB

3 weeks ago

I dont know how these people are still in business, I bought a mobile home and Amerigas already had a relationship with the previous owner, no reason for me to changeFrom day, one my ***** propane tanks, I requested they upgrade them, which never happened Years Go by, Im still requesting upgraded tanks and equipment?? apparently no one was listening finally on January 9, temperature is below zero and I have no gas in my Furnace My Hvac guy is telling me my Furnace is healthy, but I have no gas, although I had a nearly a full... read more