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AmeriGas Propane
- Propane
- Traverse City, MI
About this business
Location details
6101 East Traverse Hwy, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They tried to carve a return fee on a tank I never used.
This is the worst company to deal with! If you need customer service be ready to be on the phone for an hour if not more and might talk to two people during that time. Use a different company! Beware they should be called ***** Gas not Amerigas! They said they delivered gas and it never was!
As others have stated already, WORST COMPANY EVER. I won't bother going into the details - just look at the other reviews. Do not sign up for service with this company - go anywhere else - ANYWHERE!
Worst company I have ever dealt with. Nothing but apologies. Deliveries late, unauthorized work done to my tank. If I could give them 0 stars I would or even negative stars. Don't waste your time with this company.
My propane tank was down to 5% and when the ice storm hit, we ran out of heat. The company was able to see on their end that we were low and did not even notify us. They then proceeded to charge us a $300 service call fee in order to fill the tank out of our regular delivery schedule. We were without heat for 5 days.
Do NOT use Amerigas. Check other companies near you and I bet they are half the cost. I made numerous attempts to speak with customer service to remain a customer with them, but nobody I talked to cared to assist me with lowering my bill what so ever. I switched companies and now have a bill for $460 for them to pick up my tank. My contract said it would be much less than that, but since my contract also states they can change the price at anytime, they said too bad. So if I were you, read the numerous terrible reviews out t... read more
I rented a home in ***********, ** for six months, an outside gas bottle aready was beside the home which fueled the fireplace. I paid Amerigas to fill the bottle one time and paid for the service. Six months later I moved out of the home. One year later I receive another bill from Amerigas for rental for the gas bottle which was not their tank to begin with, and for additional changes for $247. I have called six times, and spent four hours trying to resolve this issue, and finally the last person I spoke with told me it was... read more
I see there are many complaints about Amerigas. We need propane, we were at 20some%, now at 3. It's winter. The delivery window is way past and the foreign call center keeps disconnecting my calls. On the phone for 2 hours yesterday, disconnected. Again today - twice disconnected. These people need to be out of business. They own the tanks, we rent them. They won't let you buy them, and have a monopoly on gas delivery - no other company can fill them. Sick of talking to ****** in *****, where I can't understand every other w... read more
Message sent to the CEO ******* ***** ( a fellow **********) on 3 FEB 26:Hi ****-Im reaching out as a relatively new client. We started our service earlier this year after having some issues with a local company called National Propane. In short, this is our first Winter as an Amerigas client. We were scheduled for delivery on 22 JAN, but they did not show up. We were rescheduled for 2 FEB, and they claimed they showed up and were unable to pass up our driveway. Our driveway was clear and we have cameras all over our propert... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,105 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 6:00 p.m.