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AmeriGas Propane

1.2

About this business

Location details

1038 East Washington St, Nashville, NC, 27856, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.21,114 reviews
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Amanda C's profile image
Amanda C 
2 months ago

Would leave 0 if I could. This company is not worth even considering. They didn't deliver to us in time even though we pre-paid for the delivery and it caused us to smell propane and run out of propane. We called the emergency line was told to evacuate due to possible leak, which we knew it was most likely being out. The order had been in a little over a week. We were to have someone come out and check and lock the tank and to pay $440 ($300 for emergency and $140 for leak test to be performed). It has now been 2 days withou... read more

Don O's profile image
Don O 
2 months ago

Worst company I have ever dealt with. Nothing but apologies. Deliveries late, unauthorized work done to my tank. If I could give them 0 stars I would or even negative stars. Don't waste your time with this company. 

Tom C's profile image
Tom C 
2 months ago

As others have stated already, WORST COMPANY EVER. I won't bother going into the details - just look at the other reviews. Do not sign up for service with this company - go anywhere else - ANYWHERE! 

Kathy N's profile image
Kathy N 
2 months ago

This is the worst company to deal with! If you need customer service be ready to be on the phone for an hour if not more and might talk to two people during that time. Use a different company! Beware they should be called ***** Gas not Amerigas! They said they delivered gas and it never was! 

Richard E's profile image
Richard E 
2 months ago

**************** is awful. Overseas call centers with representatives speaking with accents that even there own employees can't understand. Scheduled service appointments are not kept. Service **** arrive un-equpped to do the service required. The only thing that arrives on time is their bill. 

Robert Bryan H's profile image
Robert Bryan H 
2 months ago

I rented a home in ***********, ** for six months, an outside gas bottle aready was beside the home which fueled the fireplace. I paid Amerigas to fill the bottle one time and paid for the service. Six months later I moved out of the home. One year later I receive another bill from Amerigas for rental for the gas bottle which was not their tank to begin with, and for additional changes for $247. I have called six times, and spent four hours trying to resolve this issue, and finally the last person I spoke with told me it was... read more

Joyce H's profile image
Joyce H 
2 months ago

My propane tank was down to 5% and when the ice storm hit, we ran out of heat. The company was able to see on their end that we were low and did not even notify us. They then proceeded to charge us a $300 service call fee in order to fill the tank out of our regular delivery schedule. We were without heat for 5 days. 

Doug G's profile image
Doug G 
2 months ago

If I could give a negative star I would. Amerigas let elderly people on auto refill run out of propane during winter weather. We were unable to use our heat, our gas stove or are gas fireplace. When we attempted to call we were placed on hold for hours. We were promised deliveries that never came. Terrible customer service. Very disappointing. 

Pete F's profile image
Pete F 
2 months ago

Message sent to the CEO ******* ***** ( a fellow **********) on 3 FEB 26:Hi ****-Im reaching out as a relatively new client. We started our service earlier this year after having some issues with a local company called National Propane. In short, this is our first Winter as an Amerigas client. We were scheduled for delivery on 22 JAN, but they did not show up. We were rescheduled for 2 FEB, and they claimed they showed up and were unable to pass up our driveway. Our driveway was clear and we have cameras all over our propert... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.2 star rating with 1,114 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open at 9:00 a.m.