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AmeriGas Propane
- Propane
- Fort Myers, FL
About this business
Location details
2619 Katherine St, Fort Myers, FL, 33901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
DO NOT USE Amerigas find anyone else. We have 2 tanks here 1 with Amerigas (14 years) and Co-op 1 year. This year we noticed that co -op was 1/2 the price so we contacted Amerigas to see what they could do. They never got back to us and picked up the tank. 80% full of propane that we paid for. at 4.99 a gallon. Now they are telling me that we do not get credit for the tank being full and they are going to charge the next person for the propane that we already paid for. NO ONE ever told us that what they pick up they keep. In... read more
Horrible **************** and price gauging. Local rate for propane is currently $1.50 to a $1.75 lower. We called to see if the local price could be matched with no resolve. The call alone was an hour and a half most of which was spent on hold and transferred multiple times. We cancelled our account and was told 4 to 6 weeks for the tanks to be picked up. We then received a voicemail stating they would be at the home the next day in the morning to pick up the tanks. We then spent another 1.25 hours on the phone, transferred... read more
They installed a new regulator on my propane tank. **** was about $500. A month later there was a gas leak at the regulator connection. They came and fixed the leak and sent me a bill for another $500 which I believe should be covered under warranty since the installation was obviously not done correctly. I called and emailed several times trying to contact someone who could fix the bill but they just keep sending me from one department to another and nobody will take responsibility. Now they are sending me past due notices ... read more
On January 8th, 2026, a technician from AmeriGas arrived at my home to inspect my complaint that I was not receiving any gas from my lines. My initial thought was that the gas line was either plugged, or damaged and was not properly working. Everything looked fine, but their was no visible valve anymore to this line and was not able to inspect whether gas was even being transmitted into the fireplace. The technician viewed the underground compartment and did not see a valve either. Upon further inspection he mentioned the re... read more
DO NOT PURCHASE from AmeriGas. The price per gallon is much higher than others. Trying to contact them is ridiculous, as they work through a call center. I just cancelled my service. They charge $128/yr rental on the tank and now they are charging me $450 to remove their tank. They said they will come in the next 45 days to remove it. I am switching to Xxxx, gas is more than $1.50/gallon cheaper and no rental fees.
Amerigas has supposedly brought their customer service organization back to the ** which I had hoped would improve things, but not so fast.The latest nightmare is their inability to withdraw funds from an open and working bank account on auto pay for a $600 delivery.Then charging me a late fee for their problem.After 3 phone calls I connect to what I was told was a billing expert and he assured me the late fee was removed.Two days later we see the late fee has been taken out of the same bank account that their auto pay could... read more
If I could leave a negative star review, I would. First of all, my original propane supplier was ******* Propane who is a local supplier. At that point (25 years ago) the tank was furnished as a part of service. At some point during this time, Amerigas purchase *******. Service has gone downhill ever since. We have *** paying a rental fee of $125 per year for many years now. We requested a fill for the tank. We were told we would be required to pay a "leak test" fee. We complained and the technician, who was an original ****... read more
I would not recommend AmeriGas. More than 30 years ago, I rented a small propane tank from Keen Propane in ******, a company that provided excellent customer service. I later learned that ********************** had acquired Keen only after I began receiving bills from AmeriGas. I never signed a contract with AmeriGas or spoke with anyone there about transferring my account. When I had a generator installed and wanted to upgrade to a 500-gallon tank, I called AmeriGas several times but was repeatedly placed on long holds and ... read more
We canceled our account with ********************** several years ago (dare I say 4 years ago.) We canceled because they never delivered on time and always added upcharges and fees randomly. It's been a horrible company to buy services from. We called multiple times to cancel the service, but the automated bills kept coming. Then finally a man showed up to collect the tank, he then left us with another bill saying we have to pay a removal fee. We refused to pay that. Why on earth would I pay $150 for the company to take thei... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.6 star rating with 1,377 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.