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AmeriGas Propane
- Propane
- Stephens City, VA
About this business
Location details
352 Fairfax Pike, Stephens City, VA, 22655, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Terrible company. ****** BEFORE YOU DEAL WITH THEM!!! Prices are sky high. CUSTOMER SERVICE DOESN'T EXIST. You are put on hold forever or get cut off and have to start all over. Staff is poorly educated and doesn't give accurate information. If you value your comfort and life and want to have piece of mind that you will be able to have a reliable decent company, then go somewhere else. They charge high fees for everything. Glad I moved on and changed to another gas company with excellent customer service and a office I can a... read more
The absolute worst customer service and worst ********************** thats ever existed.
Awful company!Amerigas communications are terrible. They delivered a tank of propane to our house even though I told them multiple times that we didnt have an account with them and not to trespass. Typical arrogant big company. Then they sent us a bill with a bunch of junk fees in it even though we dont have a contract with them. I would find any other supplier if possible. Life is too short to deal with this.
AmeriGas failed in too many ways to list, but after a condemned failed tank, effort to replace the tank failed and lack of service, I was forced to terminate my account with ********************** and hire a new company.AmeriGas failed to pick up the condemned tank for months, then billed me for tank pick up two months later after I had confirmed with a company representative the account was ***************************** failed in so many ways and now sent me a bill for $446.20 for "Other adjustments." Without a doubt, the w... read more
BEWARE BEWARE OVERPRICED Very poor customer service; nonresponsive to concerns they charged 419 dollars to remove the tank from my property when I finally got rid of them.GO ELSEWHERE
Worst Company ever. Late delievery, tough to communicate Calls lasts around 2h to be answered and never solves anything. Too disappointed
Horrific service, infinite hold times where you just get transferred to different people, never to be helped. I have been unable to use my gas for a month due to difficulty getting contacting the company and scheduling an appointment for service.
We had AmeriGas at our second home in ** for the last 7 years. From the very first winter when we ran out of propane while on a refill schedule to our very last experience of them taking 6 months to pick up their tank after we switch services, then try to strong arm us into signing a blanket liability waiver for the pickup even for negligence and finally charging us nearly $450 to pick up their tank - every single customer service *************************** we had and we had plenty, was absolutely horrible, non-productive, ... read more
Should be zero stars, but I have to select one. I bought a home and started up service with Amerigas because their tank was already on the property. I assumed propane prices would be in the same similar ballpark among other propane companies. 8 years later, I had a leak which Amerigas failed to fix properly, so I fixed it myself and decided to look into other companies. I found out I could have been getting propane for LESS THAN HALF the price for 8 years. So I tried to terminate with Amerigas. They make it VERY difficult. I... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.4 star rating with 1,287 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 7:00 a.m.