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481 Depot St, Franklin, NC, 28734, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I have to dig my frigging 500 gallon tank out of the ground, and switch from Amerigas, I might do it!!!! I've had a couple of issues lately, and I can't reach a customer representative that isn't from frigging India, and who I can understand!!! Please go out of business you losers!!!!
Unable to get customer service. After ***** on the phone, was disconnected over and over again. They took a prepayment but began delaying service. And now am unable to contact them to refund me or deliver propane. Recommend never using this company
Worst company to ever do business with! Don't waste your time they will do nothing for you but rip you off! Charge you unnecessary fees and won't give you a customer service person to talk to that speaks english!
The Worst Company Ever!! I worked for a company that was sold to amerigas. Their policies lost massive amounts of customers. Managers had no ******************** experience at all, and they wouldn't listen to common sense ideas. If I had it to do over, I would have left the day ***** Gas was sold. It was one horrible experience!
Horrible. They are clueless and unwilling to entertain the need of the customer. Plus, after doing rate shopping, their rate per gallon is super high. Ditching Amerigas fast. Too bad I didn't do so a year ago.
Amerigas customer service is horrible. I had a ******************** leak that they were unable to detect. They did not try to help restore our propane service in a timely manner.
Absolute worst customer service ever. Their phone numbers direct you to a call center in ***** and are less than helpful. I finally got a number to a a corporate office and reached a receptionist in the ** where they told me I would receive a call back and never did. I have had their service for 10+ yrs and am on a plan where they come and top off my tank every month (to avoid a huge bill for filling the whole tank), my bill is generally $10-$30. My last bill was $700....in a period where I used ZERO gas since the previous b... read more
The absolute worst customer service!!! I can never get through to anyone, request delivery and service and it says my delivery was canceled. When they do show up they dont call and then cancel delivery due to no one being home!!! Absolutely infuriating to say the least.
Worst company to work with, I can only ever talk to a 3rd party who barley understands me. Overcharged and charged incorrectly again and again.
AmeriGas Propane has a 1.3 star rating with 1,202 reviews.
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.