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AmeriGas Propane

1.1

About this business

Location details

2180 East Main St, Green River, UT, 84525, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.11,109 reviews
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Rb D's profile image
Rb D 
2 years ago

Worst customer service ever - I ordered propane 2 weeks ago with a delivery date that was supposed to be LAST week - but now with a week overdue from Anmerigas delivery , I'm down to 3% gas and when I call for delivery update . with an answering service now in the Philippines - they say that they CANNOT call locally or call dispatch to see where my propane is - and this is on a PREPAID order - disgusted and frustrated and COLD 

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Heather B 
2 years ago

this is the worst company ever... their service awful and the lied more than 4 times stating the deliveries would be made that day and they never arrived.... 

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Tracy T 
2 years ago

Again... My delivery was supposed to be 2 days ago I am about to run out of gas . This happened to me too 12/24/22 no hotwater and couldn't cook for Christmas I had to flag down a driver and he was coming from MIAMI......to my neighbor hood no drivers I thought the holidays was over .Now they said it will be here tomorrow I have zero....faith my delivery was due on the 22nd 

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Rickie S 
2 years ago

Worst business I have ever encountered.Now they quoted 2000.00 to buy tank while we are still waiting on refill using 3 electric heaters to stay warm,so we won’t be empty when they finally show up and have to pay another fee.By the way,called in order when tank was at 30.Any ideas on how to get free from them.same thing happened last year. 

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Dorothy M 
2 years ago

This company is complete trash and I am canceling my service with AmeriGas. I paid for gas to be delivered to my property on October 5, 2023. When full, the gas lasts one year for my home. I was charged $365.29. The gas lasted less than 90 days. It should also be noted that the delivery driver on Oct 5 did not leave an invoice. Further, it should be known that my last invoice dated Sept 30, 2022, the gas lasted over a year. So, I know I was not delivered the full amount of gas I paid for. This company is notorious with not d... read more

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Emily B 
2 years ago

This is now going on 4 separate occasions Amerigas has guaranteed a scheduled delivery date when my tank was less than 10% and never showed. I placed a will call order when the tank was at 30% (as the website recommends). I was given a SCHEDULED delivery date for two days after my inital call. It is now 2 weeks later, still no delivery. Each day I have called, just for them to guarantee a delivery the next day and still no show! I have been rationing propane the last 2 weeks to keep my family from freezing. We are at 12%, th... read more

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Michelle M 
2 years ago

I was charged double the going rate for a fill in November 2023. When i called the local number to ask why i was directed to someone in another country who can't speak good English and was no help in resolving my problem. They went on to say I had signed a contract to lock in a price. I did not sign anything or agree to this and we don't even have a local office near us. I called other local propane companies to get the going rate and found out these charges were more than double the going fill rate. I decided to switch comp... read more

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Kelli R 
2 years ago

They have let me run out of propane for 4 straight years every January and usually on the coldest day. Number 5 was last night 1/21/2024. Claim their digital platform on their app here in VT. was not functioning - so why didn’t someone call?? % read 39 but ZERO on tanks. Am on Auto delivery and have a unique situation in my living space with pipes to my upstairs apt. in the ceiling of the garage below. Have to have heat so the pipes don’t burst. New car in garage too!! Delivery driver also hit side of my place last March 3/1... read more

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marilyn b 
2 years ago

I have been a customer of Amerigas since 2000. I never has a problem until they off shored their customer service department. Now customer service is horrible and there are no local reps that you can speak to. I have been trying to get a delivery since 1/4/24. I have called numerous times and have been told that it would be delivered within 24 hours. It has not happened yet and I am at 27 % and it is cold in my state. I cannot get an accurate delivery date and have even been told that I would get a delivery before I run out.... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.1 star rating with 1,109 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open at 9:00 a.m.