AmeriGas Propane

Jeanne R 

on BBB

2 years ago

After finally having a good experience with a great area representative, and having a tank installed by a very professional and customer oriented installation person, I was then Overcharged by almost $200, been calling for almost 2 months about having the money refunded and not one Customer Service Person can get this done for me?? This is ridiculous. Again, they only should have a zero, As a senior citizen I really thought I had experienced all bad behavior, but this company is the worst. Hang ups, nothing done, no call bac... read more

Anthony S. 

on BBB

2 years ago

Had an emergency delivery made due to the valve leaking all the propane out on the tank. For an emergency delivery you pay for the propane upfront. We have been fighting them billing us for this balance for the last several months. They have now sent this to collections and still no credit for the payment made nor a credit for the propane that we lost due to their tank. Thats issue 1. The day the technician came and fixed valve and serviced tank he noted a valve by our home that needs repositioned, this was also noted by pre... read more

Mark M 

on BBB

2 years ago

Worst Company ever. Even after leaving they still send bills each month for a service never used. If you have time read this. Started with Commonwealth Propane in 1992, very good company, they stopped delivering and Amerigas started. I thought they bought them out. I again set up auto payment for Amerigas. About 2018 I get a letter from Amerigas that they will no longer being delivering gas. They informed me that I don’t use enough, and the account was zero. Again, I receive a bill. I called and they said they would put a di... read more

Erika G 

on BBB

3 years ago

They are suddenly charging us $81/mo despite no authorization to do so, a call directing them to stop, and the fact they have provided no gas or service to us. 

Richard M 

on BBB

3 years ago

True worst company ever, started charging double tank rental, I had my tank removed with 40 gallons of propane STILL in it for which i paid almost 5 dollars a gallon. Have not received a credit for. Still keep charging for the tank rental every month AND a late charge as well' STAY AWAY like the plague, these people are not reputable. 

Chris P 

on BBB

3 years ago

I responded to mailing for new customer savings for propane tank refill. They said they needed to check for leaks first. They said I needed to have them dig holes next to underground tank and drop magnesium bags down holes to prevent tank from rusting. They would do this for $800. I said no thanks and they wouldn’t deliver with discounted rate stating my tank didn’t pass. Several phone calls and waste of time. My tank doesn’t leak and previous vendor came right out and filled it. A lawyer involved in class action law suits m... read more