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AmeriGas Propane
- Propane
- North Little Rock, AR
About this business
Location details
1817 River Rd, North Little Rock, AR, 72114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service ever - I ordered propane 2 weeks ago with a delivery date that was supposed to be LAST week - but now with a week overdue from Anmerigas delivery , I'm down to 3% gas and when I call for delivery update . with an answering service now in the Philippines - they say that they CANNOT call locally or call dispatch to see where my propane is - and this is on a PREPAID order - disgusted and frustrated and COLD
Worst company ever. Overseas phone reps who don’t know what they are doing or saying. Poor follow up, expensive propane and false promises.
Worst business I have ever encountered.Now they quoted 2000.00 to buy tank while we are still waiting on refill using 3 electric heaters to stay warm,so we won’t be empty when they finally show up and have to pay another fee.By the way,called in order when tank was at 30.Any ideas on how to get free from them.same thing happened last year.
Again... My delivery was supposed to be 2 days ago I am about to run out of gas . This happened to me too 12/24/22 no hotwater and couldn't cook for Christmas I had to flag down a driver and he was coming from MIAMI......to my neighbor hood no drivers I thought the holidays was over .Now they said it will be here tomorrow I have zero....faith my delivery was due on the 22nd
I recently placed an order for propane with Amerigas. After waiting a full week after they said they would have it out to me, I called a call center somewhere on the other side of the world. I canceled the delivery and was told the first time that only a credit to my account could be appropriated, then got transferred to the billing department to get disconnected several times because they "couldn't hear me". After finally getting the order canceled I informed the billing department that a refund check was not acceptable to ... read more
Time and time again, Amerigas and their call center's have failed us. I'm even a GenX, and I cannot stand their call center process. On 1/22; my wife and I simultaneously called as she could not get through. She is the account holder. Her phone call dropped, mine stayed on. During the call, they asked for the authorized user. My wife took my phone and said her name, and said that I can be an authorized user. Apparently, though a simple process, that was not done. Undenounced to us, our tank is scheduled to be removed today. ... read more
This company is complete trash and I am canceling my service with AmeriGas. I paid for gas to be delivered to my property on October 5, 2023. When full, the gas lasts one year for my home. I was charged $365.29. The gas lasted less than 90 days. It should also be noted that the delivery driver on Oct 5 did not leave an invoice. Further, it should be known that my last invoice dated Sept 30, 2022, the gas lasted over a year. So, I know I was not delivered the full amount of gas I paid for. This company is notorious with not d... read more
This is now going on 4 separate occasions Amerigas has guaranteed a scheduled delivery date when my tank was less than 10% and never showed. I placed a will call order when the tank was at 30% (as the website recommends). I was given a SCHEDULED delivery date for two days after my inital call. It is now 2 weeks later, still no delivery. Each day I have called, just for them to guarantee a delivery the next day and still no show! I have been rationing propane the last 2 weeks to keep my family from freezing. We are at 12%, th... read more
I have been a customer of Amerigas since 2000. I never has a problem until they off shored their customer service department. Now customer service is horrible and there are no local reps that you can speak to. I have been trying to get a delivery since 1/4/24. I have called numerous times and have been told that it would be delivered within 24 hours. It has not happened yet and I am at 27 % and it is cold in my state. I cannot get an accurate delivery date and have even been told that I would get a delivery before I run out.... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.3 star rating with 1,185 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 9:00 a.m.