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AmeriGas Propane
- Propane
- Palatine, IL
About this business
Location details
522 South Vermont St, Palatine, IL, 60067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company scammed my elderly parents and im in the process of litigating them. They will leave you with faulty tanks and then make you pay a surcharge to correct.
Crooks! Tanks are outdated! Propane overpriced! Dont try to cancel they will deliver even if you canceled. Then when you say come pick your tank up weve done something else they will charge you $500 to pick the tank up. Absolutely craziness! How is this allowed!!
Really a 0 star. I have now been given 3 delivery dates. I have already paid this company. Im out of gas heating with space heaters. I will now look into a lawsuit against amerigas
Being charged rental fee on a Amerigas propane tank that has a faulty gage and has caused us to run out of gas twice in the last 3 years. After 3 years of them saying they are going to replace it they still have not and continues to try and charge us a rental fee on a tank that has caused us to run out of gas twice and won't fix
I am very disappointed in this company. They promised a delivery of propane yesterday after waiting almost two weeks. They did not come. Calls to the local office go unanswered. Calls to the national office are no help. They promised a delivery first thing this morning. No delivery. Promised I would get over by eight tonight. No delivery. Now I will go through Christmas without heat. We have a baby in the house which was explained to everyone I some to. I've never had problems with this company. After this fiasco I will no l... read more
Very sneaky, their business practices are very poor. We were cancelling our account on 12/30/2025 after 20 + years of service. We had already spoken to Amerigas about the plans. They wanted $199.00 to dispatch the truck and $399.00 to pick up the tank , so today 12/22/2025 they sent a truck and basically stole they're tank . I got no notification that they were coming and had no notice they had loaded the tank I observed them leaving my property. Very bad business, I will never use them again. Thankfully there was only about... read more
I purchased a house with the Amerigas tank. Not knowing the company reputation I signed up for the service. I did run in to problems with them letting me run out after I called several times to let them know I was low and they could not come out for 3 weeks. They did not show up in the 3 weeks we were told they would come. They said no one was there which was not true.I had problems with customer service trying to charge extra fee's to come out once I ran out a month later. I wish i could speak to someone in the states that ... read more
Be prepared to deal with a company that has no customer relations. It's going to cost me $419 to return an empty 250 gallon tank. I was told that nothing can be done because that charge is legit.
I have been an AmeriGas residential customer since July 2022 and consume approximately 250 gallons of propane per month. From the beginning, I have been enrolled in their budget plan and have paid faithfully and on time every single ******** October, I unexpectedly received a past-due notice on my account. When I contacted AmeriGas, I was told I needed to immediately pay the balance in full. Despite multiple phone calls and explanations that I was on a budget plan with a consistent payment history, AmeriGas refused to make a... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,099 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.