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AmeriGas Propane
- Propane
- Marshville, NC
About this business
Location details
7112 East Marshville Blvd, Marshville, NC, 28103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst company ever. Overseas phone reps who don’t know what they are doing or saying. Poor follow up, expensive propane and false promises.
Worst customer service ever - I ordered propane 2 weeks ago with a delivery date that was supposed to be LAST week - but now with a week overdue from Anmerigas delivery , I'm down to 3% gas and when I call for delivery update . with an answering service now in the Philippines - they say that they CANNOT call locally or call dispatch to see where my propane is - and this is on a PREPAID order - disgusted and frustrated and COLD
I would give them zero stars if possible and would encourage anyone who still has Amerigas as their propane provider to switch. Here are my complaints over 2 years of having them as my provider before switching. 1. They charge at least $.70 more per gallon then other providers in my area. 2. The charge $25 in extra fees on every delivery that other providers do not charge. 3. During January 2022 and January 2023 my tank got so low that they had to come out for an emergency delivery even though I was set for auto-deliveries. ... read more
this is the worst company ever... their service awful and the lied more than 4 times stating the deliveries would be made that day and they never arrived....
Time and time again, Amerigas and their call center's have failed us. I'm even a GenX, and I cannot stand their call center process. On 1/22; my wife and I simultaneously called as she could not get through. She is the account holder. Her phone call dropped, mine stayed on. During the call, they asked for the authorized user. My wife took my phone and said her name, and said that I can be an authorized user. Apparently, though a simple process, that was not done. Undenounced to us, our tank is scheduled to be removed today. ... read more
Worst business I have ever encountered.Now they quoted 2000.00 to buy tank while we are still waiting on refill using 3 electric heaters to stay warm,so we won’t be empty when they finally show up and have to pay another fee.By the way,called in order when tank was at 30.Any ideas on how to get free from them.same thing happened last year.
This is now going on 4 separate occasions Amerigas has guaranteed a scheduled delivery date when my tank was less than 10% and never showed. I placed a will call order when the tank was at 30% (as the website recommends). I was given a SCHEDULED delivery date for two days after my inital call. It is now 2 weeks later, still no delivery. Each day I have called, just for them to guarantee a delivery the next day and still no show! I have been rationing propane the last 2 weeks to keep my family from freezing. We are at 12%, th... read more
If I could zero stars I would. I have been a custom for 10+ years with Amerigas. The last 2 years (ever since they got rid of all my local branches) I get charged for “not filling my tank enough” an it’s also been the second year in a row that I scheduled a January delivery, received a delivery date and they have not shown up. I live in Michigan, scheduled my delivery while my tank was at 30% and we have recently had -25 days today was my delivery date 1-22-24 and I’m now at 15% propane with more cold weather on the way and ... read more
This company is complete trash and I am canceling my service with AmeriGas. I paid for gas to be delivered to my property on October 5, 2023. When full, the gas lasts one year for my home. I was charged $365.29. The gas lasted less than 90 days. It should also be noted that the delivery driver on Oct 5 did not leave an invoice. Further, it should be known that my last invoice dated Sept 30, 2022, the gas lasted over a year. So, I know I was not delivered the full amount of gas I paid for. This company is notorious with not d... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.4 star rating with 1,319 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 9:00 a.m.